Jul. 19th, 2007

[identity profile] hisamishness.livejournal.com
Hmm..... it doesn't seem to be showing up in the Friend's Page view, so I'm Lj-cutting it.

Silly media embed fail on Freind's Pages... )Enjoy!

aaargh!!!

Jul. 19th, 2007 10:18 am
[identity profile] margaretc.livejournal.com
A YEAR AND A HALF after I started working here, I figured out today that there are scripts and files set up (custom, in-house) that need to be modified whenever a new group is added to our groups table in the NIS table setup. Nobody mentioned the existence of this to me, I found it by being curious about a changed file I saw in the logs (a new group was created yesterday, so the file showed up in this morning's log check).

This is excruciatingly painful because a little less than a year ago I was given the task of 'cleaning up' the groups, since there are so many of them and they all have stupid names and there are lots of redundancies and so on. If I had been told of the existence of these files and scripts, I could have used them on the group clean-up project (that ultimately died a neglected death, mostly due to lack of information on my part). Gee, maybe the project wouldn't have died then, you think?
[identity profile] russianswinga.livejournal.com
BG: Work for a helpdesk in a university, serve ~40,000 students, faculty, staff.

Incoming Fresman calls in from their dorm (they're here for orientation):

Her: Hi, I'm not getting internet in my dorm

Me: ave you already registered your computer's network card with our system?"
Her: "Yes, I did it this morning
Me: Yes, I see your registration. Let's check your connection. Can you please read to me the number above the port in your room so that I can see if your computer is getting a proper internet address?
Her: **reads number**
Me: OK, I don't see your computer plugged in. Is your network cable seated in the jack properly?
Her: What's a network cable?
Me: It's the other cable you plug into your laptop for networking, besides your power cable.
Her: Oh, I already plugged the power cable into the wall. I thought that would get me connected.

*headdesk*

How the fuck do these people get admitted into a top university system???

(bootnote: for security reasons we don't have wireless in the dorms).
[identity profile] margaretc.livejournal.com
May I just say that having too many devices that beep is going to drive me absolutely bananas real soon now. I was in our shiny new server room this morning and I kept hearing a beep from the rack, which was behind me. I looked in the rack, and two of the servers, one Dell 1950 and 1 Dell 2950, have blinking main LED indicators. I looked in our monitoring software, I poked around on the machines themselves, and I sent out an email mentioning the unexplained beeping and the blinking LEDs. I finished what I was doing and walked out the door. As I was locking the door, I heard the beep again, in the hallway. So I stood around like an idiot waiting to hear it again - longest 30 seconds of my week, I tell you. One professor walked by while I was just standing there listening to nothing, and she gave me the oddest look as she walked by. Turns out my pager had gone off while I was elbow-deep in the rack, and now it was beeping to tell me that I hadn't looked at its message.
Stupid pager.

Doesn't change the fact that two servers have blinking indicator lights, though, so at least it made me look at them.

WTF?

Jul. 19th, 2007 05:29 pm
[identity profile] commonsensehere.livejournal.com
Don't come to me and ask me why I shut the power off.

Just because I am in IT and Computers use electricity doesn't mean I control the electricity.

Since you insist that this is my fault and I need to turn it back on cause you lost your spread sheet(lame flash internet game) I will call god up for you and scold him causing it to storm.

head desk repeatedly with the faint sound of the ER in the background.

*sigh*

Jul. 19th, 2007 07:28 pm
[identity profile] darkblade1.livejournal.com
"My browser keeps freezing."

"Ok we'll take a look at that. What version of windows are we working with?"

"Windows 98."

><

A computer is like a car, after much abuse it gets slow and old. Time to upgrade.

Now if your like us techies, you can make a computer last for a long time with proper love and care.

With these people, they let their cars rust and their tires pop.

Time to upgrade lady! We and even Microsoft won't touch it.

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