Customer email

[jahbulon.livejournal.com]

When I am accessing my email away from site at another computer I am unable to see the email on a lot of occasions. Some I can Some I can't. Is there a reason.
Please advise.


Hello,

Thank you for your email.

Ah, "Is there a reason?" The same primal scream has echoed through the ages since time immemorial. From Jesus on his cross, asking a seemingly unfeeling god "Why? Why hast thou forsaken me?", to the outraged screams of the damned as they are cast into the eternal pits of hell, shrieking "Why did I lust? Why did I sloth?".

So is the nature of your email.

Regards,

Jahbulon "Jesus" Orientis

Dear network installer

[the-s-guy.livejournal.com]

I am aware that your technical knowledge and experience involving the installation of comms gear and servers at our remote offices exceeds my own. However, when you call in because some random user's PC at that office is having a software install problem, please do not tell me how to do my job. Especially when -

1) You have misdiagnosed the cause of the error,
2) You want me to record the case in a manner counter to our practice of seven years because it might prove convenient for you at some future time, and
3) You have done precisely sweet F.A. in the area of troubleshooting before calling.

Furthermore, when I prove to you that this user has been getting this error message every single freakin' day since February and has not bothered to report it, please do not try to attribute it to the patch sent out last week, kthx.

Get a backup

[justsomegurl.livejournal.com]

When your business depends on the internet (i.e. you think you will go bankrupt
if your internet is down for a day/few hours) you should have a backup.
Power outages happen, people drive into telephone poles, tornados happen, yadda
yadda. I have no pity for you!

Funniest support question I've ever gotten (slightly OT)

[shifuimam.livejournal.com]

"Excuse me, do you know how to spell 'leprechaun'?"

I don't even want to know why she asked.