ISA for p4....

[oddball42.livejournal.com]

For all of you stuck with propriatary hardware stuck on E-ISA and needing more than a p3 or similar level of hardware.

soyo has decided that maybe they should release a socket 478 (supporting up to 3.06 HT p4 or 2.8 celeron) and 2 GB of ram at 333 or 266 (2 slots)

damn expensive for what you get, but it is a rather specialised board and brand new.

anyhow here is the link
http://www.soyo.com.tw/products/proddesc.php?id=194

xposted

C'mon, people!

[jecook]

Quick recap: I am the sole IT support person for the area I live in for the company I work for. I support 3 offices and some 30+ remotes sites. It keeps me busy. Plus we are moving out primary administrative office as well.


So I get a call on my cell phone. This annoys me, beause I have a desk phone, it's just that my cell phone is listed in the company directory, and people end up calling it instead of my desk phone. It's a co-ordinator (they typically supervise operations at 3-5 remote sites) who is wondering if I can install a printer at a site that I was at yesterday. I took their broken printer and promised to give them it's identical twin after it gets out of the manufacturer's repair shop for some warrenty work. I will admit that I was a bit snippy when I exclaimed that the printer in question is still in the shop, and that I can't possibly install it yet.


I think I'm going to turn my cell phone on silent for the rest of today, and it's only 8:45... Where's the rum?

Bothersome

[morr.livejournal.com]

We recently installed a new HP Alphaserver DS15. It includes an external raid array and an internal SCSI DAT drive. The DAT drive has been a problem since we set it up and now it just won't work at all. The system is less than thirty days old so it's under warranty. I call HP to get someone to come out and check the drive and the person I get on the phone, who evidentally handles DAT drive calls all day, says "Wow, an Alphaserver, I didn't know they made those anymore!"

He works for HP, come on!

People are stupid.

[thalionar.livejournal.com]

As a matter of fact, *all* people are stupid about something or another in relation to someone else.

However, some people are more stupid than others.

Case in point:

I am required to ask if someone is calling on a new or an exisiting probem.
Often they say, "oh, it's not a problem, I don't need a ticket, its just a question"
OK, I can deal with that.

"what is the address to check my email on the web" or "what's the phone number for voicemail" are some that I get all the time.

But then they launch into this monologue about *something that is keeping them from doing their work.*

Hello? problem?
When they ask me if I can help, I want to say, "yes" and then hang up, because that was the question.

But I can't, because then I would get fired.

i.e.: terminated employee left a monthy recurring meeting for a conference room in outlook. This at the very least requires troubleshooting, either me doing something or asking someone else to do something. This moves it from "question" to "problem."

Blech.

OK, I'll quit whining for now.

(no subject)

[the-paco.livejournal.com]

Oooh, pretty sounding British girl callers.
Oooooh, pretty sounding German girl callers.
OooOOh, pretty sounding Australian girl callers!

Sometimes I love this job.

What's your favorite customer accent?

Demoted

[punkygoat.livejournal.com]

As to not name names, I will use the high-encryption method of a recent Penny Arcade comic...

So I was doing tech support for a company that makes cameras...and digital cameras...called Wolympus. It was nice there...back into tech support, making a much better wage than I was before and I normal Mon-Fri schedule.

Until...

I was seasonal, and though very good at my job, I was told there was no need me. To which I replied with a lewd gesture and said "There's always a need for me, baby". Needless to say, it didn't work. But I was able to go to a different account. A certain reemerged now-legal music downloading service by the name of Wapster...follow me?

So it's a job...it's a dollar less an hour...but a job...
Where I'm not a technician, officially.
Where only one out of 5 calls MAYBE are technical...
Where the rest are billing.
Ugh.

So my question is how many others out there have to deal with billing? Here, it's really not that bad, save for that most of the people don't understand that you get free DOWNLOADING and not PURCHASING. Free trial does not mean everything is free.
I'm also not used to being the most technically knowledgable person on the account. I know my stuff, but I'm no guru.

-The Unknown Tech

Mer?

[ladynisa.livejournal.com]

Excerpt from my last call -- and no, unfortunately, it wasn't a joke. The customer was so upset I had to get a supervisor.

cu - What do you MEAN I have to have a computer to get dsl service?

Me - Because dsl is used to surf the internet. To access the internet, you need a computer.

cu - Well where is mine?

Me - You don't have one, you just told me so. You will need to go buy one.

cu - But . . . but . . . you guys sent me a modem! Where is my computer if I *really* need one of those to use the dsl?!?!?!

Me - because we don't make and sell computers, we make dsl modems and sell dsl service.

cu - Well no one explained this to me when I was ordering this!!! Why didn't they ask me?!?!?!

Me - Well, sir, they probably assumed since YOU called THEM and ASKED to be signed up for the service, that you already had a computer.

cu - Well why would they do something braindead like that?!?!?!