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Jan. 7th, 2010 07:05 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
buckaction.livejournal.comWhat's that? You have a Failed disk in your server?
NO PROBLEM! Gimme an iostat and format output!
Then, after waiting on hold for 10 minutes, What does she send me?
A document file (.docx)
With a picture of the terminal(SecureCRT) in it, showing PART of the requested outputs.
AWESOME!
ETA: I should clarify, that what is fairly common for people to do, instead of just simply copying/pasting the text directly off the terminal (which is easier for both them and myself), is that they either a)send a screenshot of the terminal, or b)complicate matters by sending me document files, rich text, or even pdf's with the requested text.
this chick took it a step further and sent me a picture of the terminal embedded in a document file!
NO PROBLEM! Gimme an iostat and format output!
Then, after waiting on hold for 10 minutes, What does she send me?
A document file (.docx)
With a picture of the terminal(SecureCRT) in it, showing PART of the requested outputs.
AWESOME!
ETA: I should clarify, that what is fairly common for people to do, instead of just simply copying/pasting the text directly off the terminal (which is easier for both them and myself), is that they either a)send a screenshot of the terminal, or b)complicate matters by sending me document files, rich text, or even pdf's with the requested text.
this chick took it a step further and sent me a picture of the terminal embedded in a document file!
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