Sep. 7th, 2007

Burnt Out?

Sep. 7th, 2007 05:55 am
[identity profile] lovemonster.livejournal.com
Does anyone happen to know any statistics (etc) that relate the average amount of time it takes for someone in tech support to get burnt out?

Oh yeah, there's a story behind this.  Just trying to get some facts straight before hitting boss-man in the face with it all.

x-posted
[identity profile] hiroe.livejournal.com
My phone rings again
Someone with their hair on fire
"..What did you break now?"

Control-X, eat me
your machines are total crap
why did we buy these?

Bought a used Bennett
to replace that damn shit-box
could have saved 10k

"The machine is fixed."
"So we can take x-rays now?"
"just don't abuse it."

"Radiography,
does she have a license for?"
"...no, does that matter?"

On call, four AM
not allowed a week's vacay?
you should pay me more!

Sir, are you human?
I am a meat popsicle!
Thank you, carry on.




edit:
I need to get out
writing haiku about work
save me from this place.
[identity profile] polarbee.livejournal.com
I don't know who to direct my ire at more. Cisco or Symantec.
After spending all freaking day trying to get the VPN client on this Vista machine to work, I finally was able to by basically emasculating Norton Protection Center. The error I was getting was "442: Failed to Enable Virtual Adapter" and is listed as a known issue. They have a fix listed, but it didn't work. I scanned the internet looking for other ideas. Came up with nothing. Futzed around with the VPN client for awhile and in one of my attempts to connect, a small "Unauthorized blah blah blocked" window appeared from Norton. Alarm bells went off.
After shutting down as much of it as I could (which is precious little anymore thank you very much Symantec) and rebooting, I can get it to connect.

I hate them both so very much, right now.

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