Tech Law

[ptstech.livejournal.com]

You lose, now and forever, all right to claim that you once worked in IT when your laptop (sent in for keyboard replacement):

• Has two toolbars installed, and another one attempting to install at boot;
• Has IE7 installed (ist verboten sez corporate);
• Has every crappy downloadable "game" imaginable installed;
• Is running at a snail's pace due to "call-home" routines running in the background;
• Has software for an EXTERNAL wireless card installed because you couldn't make the PRECONFIGURED AND CONFIRMED KNOWN GOOD onboard wireless work.

You also lose points for:

• Emailing me four times neeping about your laptop's "performance" since you got it back;
• Copying your boss and mine on the email trail;
• Conveniently "forgetting" to include the document I sent back with the laptop detailing what I removed and why (fixed that for you on MY reply to all).

Maybe you used to do IT - maybe you didn't.  (My money's on DIDN'T.)  I didn't care then, I REALLY don't care now.

JUST.  SHUT.  UP.

I think we've all been there

[usekh.livejournal.com]

I think all of us who do troubleshooting and tech support have been pretty much at this point at one stage in our careers

http://news.bbc.co.uk/2/hi/south_asia/6979292.stm

The BBC reports that Nepal's government-owned airline fixed a jet that has electrical problem by sacrificing a goat.
The offering was made to Akash Bhairab, the Hindu god of sky protection, whose symbol is seen on the company's planes.
The airline said that after Sunday's ceremony the plane successfully completed a flight to Hong Kong.
"The snag in the plane has now been fixed and the aircraft has resumed its flights," senior airline official Raju KC was quoted as saying by Reuters.