Jun. 12th, 2007

[identity profile] picksflowers.livejournal.com
ok.

about how much memory is 2GB on a computer? that means absolutly nothing to me, haha.

also, how big is a 200GB hard drive? and what is a good sized hard drive?

give examples like how many files (music, photos, word documents) those amounts would hold.

and are MacBooks great?

thank you!

-kristen
[identity profile] talmun.livejournal.com
  • User gets new laptop.
  • Instead of calling helpdesk for help setting up Lotus Notes, user decides he will save us the trouble and copy the entire Notes directory from his old PC into the Notes directory on his New PC.
  • User calls helpdesk tech, namely me, to complain that for some reason (he has no idea why) Lotus Notes on his new laptop won't open.
  • Helpdesk tech sobs in a quiet, manly way as spirit breaks just a little more.
[identity profile] lihan161051.livejournal.com
Talking to someone whose entire demeanor on the phone suggests he's so uptight that if he sneezed his butt would explode, tends to put me just the slightest bit on edge ..

Hrm?

Jun. 12th, 2007 05:28 pm
[identity profile] ethereal-dusk.livejournal.com
I've been rewriting some of the processes in our KB and ran across this gem. Every time I read it it became more and more amusing on so many different levels. I mean, just.... ???

“If the screen display is sideways or horizontal, this indicates that the screen is probably set horizontally."

0_o

*snicker*

Jun. 12th, 2007 10:51 pm
[identity profile] kyidyl.livejournal.com
So, this is more for entertainment value then complaining, but I got a ticket today where the subject said: "customer accidentially installed windows vista ultimate on his laptop and wants his reimaged to the standard image".

How the fuck do you ACCIDENTIALLY install and entire OS? Did you "accidentially" spend the $500 on it? Oh, yeah, I "accidentially" clicked next a bunch and "accidentially" entered my serial number. So here was my response in the ticket:

"Sending to local because, well, there's no other way to resolve this.

But please ask the customer not to attempt to do this again. I'm fairly sure that there is no way to 'accidentially' install Vista on a computer. Please tell the customer that when the company is ready to upgrade to Vista we will provide him with a copy of the software. Currently (as I'm sure he has realized from the incident) nothing internal works with Vista".

I mean...really. Accidentially installed an OS. Sure you did buddy. Well, we'll "accidentially" deduct the $250 from your dept's budget to cover the visit by local to fix your screwup. And I will accidentially pass your idiocy to everyone I can to get the most amusement possible.
[identity profile] r3700l3r.livejournal.com
How many of you work alone? I work for a small chain of banks about 10 locations and 100+ lusers. After spending my first year fixing what was wrong and my second year updating them to current tech I find I have blocks lot of empty time. At the last place I worked there was a group of about 8 guys and we screwed around a lot. Now I have to find stuff to keep me busy and sane.... I have made linux clusters out of old PCs, pen caddies out of floppy disks, race cars out of old hard drives, and pretty much anything to keep me entertained.

I need some new ideas.

What do you do?

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