O' That the G-ds Have Mercy on Me Today

[the-elfster.livejournal.com]

Oh G-ds.  I am so about to drive down to the fecking 1st Level Help Desk and beat the snot out of each of them behind the dumpster.  I got a ticket for a user two weeks that stated that the user was having trouble logging into VPN.  Over the last two weeks, I have reset her fecking password a total of (counting) ...twenty-seven times.  Now, she has gotten her supervisor involved in the issue -- and we've come to find out that the problem is that she can't get into an application --not the VPN.  (sigh)  The original ticket says that her access into the VPN was the issue, which I've been troubleshooting -- now I come to find out that I have been working the wrong issue thanks to the ineptitude of 1st level to document the issue correctly in the first place.  *head-to-desk*  I'm so glad I work from home...that way I can crawl back in bed, pull the covers over my head, and pray to the G-ds that the day starts over when I pull the covers back down.

Generic Host Process for win32 services has encountered a problem

[justsomegurl.livejournal.com]

I am not *really* asking for an answer to this issue, but if you have one
that would be a bonus. I'm just wondering if this is just a coincidence or
there is something bigger going on. Our callcenter (only gets about 600ish
calls a day) has gotten a dozen of these errors today. Is there a virus
or bad update or something I'm missing?

I was able to walk one user through getting some details, but they
were pretty much useless. ( details )

I'm trying to print a poster from Power Point and it won't work.

[gilmoure.livejournal.com]

Of course it won't work. Power Point doesn't like to do anything other than waste people's time. It's not a graphic program It's not an image program. It's a piece of shit. Scrape up your nickels and dimes and buy a graphics program. Gah! Do try to open cans at home with a RonCo pocket fisherman? Well? Do you, punk?!!!

/"hate my users, hate my users, hate my users, hate my users, hate my users, hate my users, hate my users, hate my users, hate my users"...rocking back and forth, holding my knees...