Aug. 16th, 2006

Ooookay

Aug. 16th, 2006 12:24 pm
[identity profile] patgund.livejournal.com
(crossposted to my LJ and [livejournal.com profile] techsupport

Network technician here at my (soon to be ex- in 14 days) employer, complaining that an application (Intermapper) that has run fine for over a year, is now corrupted due to hard drive failure:

"I don't understand why we run everything on such buggy, virus-prone, and unrelibable OS's like Unix, Linux, Solaris, and OS X. Anything Unix-based is a pile of crap and can't be trusted. Why the hell can't we run our servers, clients, and everything else on something proven and rock-solid, like WindowsXP and Windows Server??"

All he knows is Cisco and Windows, and is cranky because he's surrounded by Unix, Linux, and OS X people.

small talk

Aug. 16th, 2006 12:33 pm
[identity profile] ebtb.livejournal.com
How do you all combat useless and often irritating small talk from your (L)users?

i.e. (L)user calls in and while I am resetting his registration key decides to talk about the weather.... which is fine. But I've learned to lie about the weather my area is currently experiencing.  What? Lie about the weather? Why?! Here's why:

(L)user: You guys are in Florida, right?
Me: Yep.
(L)user: How's the weather down there in sunny Florida? I'm up here in (insert state or province here) and it's raining.
Me: Oh, it's lovely outside... not a cloud in the sky.
(L)user: Oh, yeah, I'm sure it's nice until you get a hurricane!
Me: *sighs*
(L)user: Yeah, I'd rather deal with snow instead of all those hurricanes! I wouldn't want to have to worry about this, that, the other thing and this and that and blah, blah, blah....

Why? Why? Why is it always about the hurricanes? Like we get them every week or something.

So NOW when they ask I just tell them that it's pouring outside.  At first my co-workers looked at me like I was crazy when we can see clearly see how nice it is outside and then I explained why. Now they do it, too! Now conversations are like this:

(L)user:
How's the weather down there in sunny Florida?
Me: Actually, it's pouring outside right now. It's not so sunny.
(L)user: Oh.

For those of you keeping score at home, that's (L)users - 0 / Me - 1.
[identity profile] omg-teh-funnay.livejournal.com
From an IM convo:

[13:25] [livejournal.com profile] cbanek: *hugs you gently* how's work today for you?
[13:25] [livejournal.com profile] cbanek: *is sooooo lazy*
[13:25] moi: I'd say "they hate me", but that's not true. They're just inept and want me to do all their work for them
[13:25] [livejournal.com profile] cbanek: lol, indeed :)
[13:25] moi: They hate reading the carefully prepared memos that I send out
[13:26] moi: I had to RE_WRITE one today to break it down into "bullet points" and a corrective summary.
[13:26] moi: WTF?
[13:26] [livejournal.com profile] cbanek: Was that a bullet?
[13:26] [livejournal.com profile] cbanek: - Do step 1
- Do step 2
- WTF, U R n00b

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