(no subject)

[inahandbasket]

Just had to inform two of my coworkers that a million bytes is one megabyte, not 100 megabytes.
One I could excuse, but two? who have been working in the computer field for about 10 years EACH?
fer fuck's sake.

*edit*
don't start quibbling megabyte measurement details, I know.
But that was hardly worth bringing up in this conversation.

Signs your helpdesk is doomed

[the-s-guy.livejournal.com]

( You know you're doomed when - )

Answer the question already!

[jacobine.livejournal.com]

Actual text of an email exchange between myself and one of my users, as he tries to get access to a folder.

Cast:

Me: Yours truly
User: Idjit who can't answer questions
Tech: Remote tech who helped to start this in the first place.

( Cut for length. )

*sigh*

[docskurlock.livejournal.com]

Ever had that wonderful question?

"Can you tell me what's wrong with my computer?"

What am I? I wasn't aware that I had ESP or magical powers that let me know instantly what was wrong with this person's computer. All it was was a simple hit the enter key so the error message goes away. Eh, I know it's hard to understand that concept, but come on. Higher educated my ass. Lawyers are as bad as Doctors, I swear.

(no subject)

[das-prompt.livejournal.com]

Heh, I got one of those calls you always read about.

*****

Customer: "I signed up for your internet and I haven't been able to connect."

Me (Checks circuit): "Looks like it's up to me. Let's check your settings"

Customer: "I can't get into the computer, it has a password."

Me: "Uhm, OK, you're going to need to to be able to get into that before we can get any further"

Customer: "Well, I don't know what the password is, plus the keyboard doesn't seem to work."

*****

Forehead, please meet palm.

(no subject)

[loosechanj.livejournal.com]

I’m not sure I can muster up any hate for these terrorists...