AOL HELP

[leo2003.livejournal.com]

I have been told by my friend that he is giving up AOL I have a screen name under his "master" screen name and I am wondering how can I keep my screen name and pay for the AOL myself?

Jason

(no subject)

[litch.livejournal.com]

just got burned again by sales

they are only interested in the commissions they get on new accounts, upgrades and changes to accounts and the other sort of account care and feeding they are supposed to do gets in the way of that and they blow off the customers, who get pissed and call into support because we actually give a damn at least answer the phone

of course we can't do anything for them except beg a salesschmuck to call them back, one guy here calls the salesworm and harrasses them until they call the customer just to get him off their back. It's not worth my time (there are web comics to read man), they want to pay me sales manager salary I'll do it.

Edit:It just keeps getting better and better, I cc'd a note to my manager, his manager, & him letting them know about the problem and I just got chewed out by my manager for failing to adequately monitor the situation, when I said that really wasn't my job but I'd be glad to do it if they'll give me the sale manager salary bump he got mad at me, told me he didn't like my attitude and hung up on me

Edit2:Manager called and apologized for getting mad, gave me a workable solution. Guessing there is friction higher up the food chain over this that I walked squarely in the middle of, I hate this part about companies.

Phone Message

[dpaul007.livejournal.com]

We're getting bombarded with calls this morning due to a production server going belly-up.

Our team lead just put up the newest phone message detailing the outage. Always the cynic, I predict the starfish won't pay a bit of attention.

However, liakela, who sits next to me, came up with the best phone message evar:

"Thank you for calling the ******* ****** Help Desk. Goodbye."

The essence of tech support?

[the-s-guy.livejournal.com]

After eight years in techsupport, I've found that 98% of the job can be squeezed into one question.

( What makes you think that...? )

For lack of a better place...

[infy.livejournal.com]

Huh. I'm surprised there's not a community for information pertaining to tech job openings - or if there is, I've either been too lazy to ferret it out or it's named something obscure...

Ah well. Anyway, I have come to learn that there are a couple of positions opening up in my company for helpdesk (3:30-midnight). Pay's nice ($50K+), though there's a lot of responsibilities. But in reality...SSDD.

As far as I know, these aren't posted anywhere.

*edit* This would be for Connecticut, Western MA; as far as I know, WFH is possible, but highly unlikely. We do have some people who work remotely (and some in other states entirely), but most were the result of either being in the right place at the right time or due to mergers.

Email is infdrms @ yahoo . com

(no subject)

[zercool.livejournal.com]

I feel amazingly unburdened. I gave notice yesterday. Three weeks until I hang up the headset, close the last call tickets, answer the last emails, turn in the laptop, cell phone, pager, door card, and walk away from the cube farm. Forever? I hope so.

I took a chance, I'm following a dream, and walking towards something I love.

I'm hanging up the keyboard and headset for a radio - 911 dispatch (999 for those across the pond), here I come.

I'll still be reading in here, although the posts will become less frequent.

Stay sane.

Good Colo?

[geekgrrl-ca.livejournal.com]

Anyone know a reasonably priced colo? Our current one has become unwanted.