You have GOT to be kidding me...

[greenmansgrove.livejournal.com]

So, I can NOT with any good conscience recommend an ISP with a two letter name in which one of the letters is X.
( Pain beyond the cut... )

And this is our problem WHY?

[barbituratecat.livejournal.com]

Dear lady-with-BIOS-issues.

No, I won't have a supervisor call you back. Whatever issue you're having is very clearly not related to our services, which you had for all of 24 hours. What's that? You were having this issue with Other Provider, and they wouldn't fix it, so you switched to us? Shock of shocks, IT'S A PC ISSUE, NOT A CONNECTION ISSUE. This has been explained to you several times, I've read the tickets.

So no, you can not has supervisor call back. Absolutely not. There is nothing we can do for you - your PC is not even booting up Windows, it is loading 'MEMORY FREQUENCY' and asking you for a password. No, I don't know your password, and it's not because we 'didn't provide you with one', it's because this has nothing to do with our services. What can a supervisor do for you that I can not?

Take your system back to whoever fixed it for you the last time, and tell them to take care of it. The Internet did not break your computer, but something sure as hell did [I'm looking at you, actually].

Thankfully, you seemed pretty understanding after I explained the situation to you several times. But still, I'm pretty sure you don't have a clue what I said, and will continue to call back and harass other techs about your very clearly screwed up system.

Frustrated,
ISP tech.