(no subject)

[guinevere33.livejournal.com]

The stupidity of my colleagues with graduate degrees continues to astound me. Our tech services folks have been sending around emails and posting flyers for several months with the following:

Yale ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email. When ITS does send messages on behalf of the University, we always provide a link at the bottom that confirms the authenticity of the message by taking you to the official Yale Messages website.

Yet today, I get this in part of an email from a friend:

Has anyone else gotten an email today from Yale's ITS webmaster asking for your name, email, password, etc to be replied to a UCLA email, or if you don't your email will be deactivated? I'm wondering if this is another phishing attempt, but the webmaster email looks legit (webmaster@yale.edu). What have other people done?

Seriously? SERIOUSLY? I give up.

(no subject)

[lolotehe]

Dear People Who Make the Decisions,

If you're going to move the helpdesk to a location with IP phones, please make sure the Avaya agent works with those phones before griping at up about dropped calls.

Putting toilet paper on that floor would be nice as well.

Thank you. The importance of this department to the organization has been well demonstrated.