(no subject)

[lolotehe]

Dear People Who Make the Decisions,

If you're going to move the helpdesk to a location with IP phones, please make sure the Avaya agent works with those phones before griping at up about dropped calls.

Putting toilet paper on that floor would be nice as well.

Thank you. The importance of this department to the organization has been well demonstrated.

Comments

[spaz-own-joo.livejournal.com]

man oh man, I feel your pain.

They moved our entire office to a new space with no phone infrastructure at all.

The rationale? Hey, we're (at least partially) a VoIP company, we'll figure it out when we get there!

So for about a week, the helpdesk was mucking around with buggy softphones, on workstations which they weren't allowed to administrate.

The NOC had the same mess to deal with, but we at least had root on our own machines so we could get the damn softphones to work right.

Eventually we managed to get everyone using a hardware VoIP solution in the office instead.

Never mind that now all it will take is one little ARP storm to bring the whole phone system to its knees...

[xforge.livejournal.com]

weren't allowed to administrate

Yeah, I'm a Helpdesk technician; if I don't have admin access I can't fis the problem. If I can't fix the problem, my job is reduced to telling some system administrator "it's broke, fix it," and waiting for the sys admin to say "well, it works for me" and not do jack. That's not a job, it's a goddamn torture session.

Sorry, pet peeve there. Kill!!! Kiiillll!!!

[emsporter.livejournal.com]

For reasons I cannot adequately explain, the line "Putting toilet paper on that floor would be nice as well" has me rolling with laughter. You poor, poor bastard...

[agmlego.livejournal.com]

No explanation needed--it seems to be a common reaction.


--
"Memento Mori Ergo Carpe Diem"

[2percentright.livejournal.com]

At least someone got it.

The joke goes right over my head.

Please explain.

[agmlego.livejournal.com]

There is no TP on the entire floor the department was moved to--no joke, just funny in context.

--
"Memento Mori Ergo Carpe Diem"

[2percentright.livejournal.com]

Ohhhh....I see.
My brain read it as though he was asking that the floor, as in the thing he stands on during work, be covered in Toilet paper.

needless to say..I was very confused.

[jokergirl.livejournal.com]

Yeah, I was imagining the tech guy in a giant hamster cage-equivalent as well, until I figured it out.

What can I say, I need more coffee.

;)

[kenbrody.livejournal.com]

I parsed it the same way as you. I was picturing a floor all sticky with something that spilled on it last month, and they wanted to cover the stickiness with TP. (Oh, like _that_ scenario never happens.)

[lolotehe]

This was really important in the women's rooms. Guys can at least get away with not using TP for some of the time, but few women can.

And I hate these news chairs. They've very uncomfortable if you happen to be over 5'4".

[mouse-from-marz.livejournal.com]

took me a sec to figure out the TP line, but I got it fairly quickly. damn. that really sucks. I, personally, would think, "no phones + no toilet paper means they don't care if I get any actual work done right? I'm gonna go find a wifi and play WoW till they fix this."

[vulpisfoxfire.livejournal.com]

"No Phones and no toilet paper makes IT Tech something something..."
"Go crazy?"
"Don't mind if I do! BEEBLE BEEBLE BEEBLE!"