*headdesk*

[taleya.livejournal.com]

Actual email I just got:

I can't change the webmail setting for *censored* to not leave messages on the server! It doesn't give me the option in my webmail settings for that account. I have several other e-mail addresses with you and I don't have an issue with that on any of the other e-mails. I want you to change it to not leave messages on the server.


...marked as ZOMGFUCKINGURGENT, complete with a 911 page that resulted in every damned tech in the company getting a fucking SMS.

*starts singing Vash's Genocide song under her breath.....two more hours until beer o'clock...two more hours...*

(And yes. It's @mail. Meaning it interfaces directly with the fucking mailbox on the server)

wish me luck

[reanimated.livejournal.com]

tomorrow begins my foray into the world of tech support. first day of training. hold me.

i have a feeling online support will be less distressing for me personally than phone support would be...