(no subject)

[ellzie.livejournal.com]

Sir, do you realize how stupid you sound when you INSIST to me that your phone cord has worked for two years so it should still be working?
Do you eat fruit that has been sitting in your fridge for two years? No, I didn't think so.

Holy F**K

[cjkline83.livejournal.com]

Can anyone tell me why Service Pack 2 would take over 2 hours to install on a fresh install of XP Pro?
I've never seen it take this damn long.

EDIT: Yes, I know this is techsupport. Yes, I know this isn't a place for help or solutions. Was just seeking any similar experiences, not a solution.

So, go fuck yourself, or flame away. After all, it is Monday. :D

Dear Mr. Property Appraiser Guy..

[darkrose.livejournal.com]

Although I'm sure when you gruffly proclaim that you are a super-uber-awesome property appraiser guy from California it's a hit with the chicks, it doesn't work with me. Being a super-uber-awesome property appraiser guy from California does not excuse you from following our support policy.

No, you can't talk to my supervisor. Mostly because I don't have one.
No you can't talk to the only person above ME (the president of the company)..
Yes, I have full authority to tell you to open a ticket on our web site. Because that's what you're supposed to do for non-contracted support. Just like the message told you.
Sure, I'll help you. Standard support starts at $100 per incident. Since you're a jerk, I will charge you premium support. That starts at $300/hr minimum of 2 hours.
No, the answer won't change if you ask me 4 times in slightly different words and context.
No, you can't have a refund for a 2 year old product.
No, I really don't need to "hear [you] out" before telling you to do what the support message told you to do anyway.
Saying you're "not a computer guy" doesn't change anything of the above.