Apr. 29th, 2008

[identity profile] cybirea.livejournal.com
Classic Ticket.
"SHIFT AND CAPS LOCK KEYS NOT WORKING ON LAPTOP, The HT's laptop isn't working properly the shift and caps lock keys aren't working - Dell D620"

"Hi, are you near the laptop now? Can you tell me the Dell Service Tag Number? It's on the bottom of the laptop. Yeah, sure, turn it upside down and give it a good shake." Takes down Tag number. "It works now? ... Do you eat your lunch at your desk?"

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