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Me: $file is posted on the FTP site.
$client1, to $client2: Can you go get that?
$client2: What, on their website? Sure.
$client2: I don't see it on the website.
Me: It's not on the website, it's on the FTP site.
$client2: I went to $website_url, you mean that one?
Me: No, that's the website. It's on the FTP site. You'll need to use a FTP client to connect to $ftp_address and $client1 should have the username and login info since we set it up with him.
$client2: $client1, see below email that I just forwarded to you even though you were on every email up to this point.
$client1: Hmm, I don't know anything about this FTP business.
Me: Fuck you all, $file is attached.
[EDIT] $client1: Thanks $kiz! I've copied the file to my C: drive and now I'll copy it manually into our production environment!
*headdesk*
How can you use the internet FOR A LIVING to transfer files and be SO CLUELESS ABOUT FTP? HOW?