Oct. 9th, 2007

[identity profile] ebtb.livejournal.com
Anger and spelling don't mix. I truly don't have the words. Our customers are oh so very, very, very special.  Don't they know we record our voicemails?  Listen and laugh your ass off.
[identity profile] ihateemo.livejournal.com
Had to add a VLAN to a bunch of trunks last night and - thanks to being tired as shit and my wife moving out the night before - my head was not in the game.

Short story: I add the one VLAN to the trunks and remove the rest. Whoops!

switchport trunk allow vlan [x]
switchport trunk allow vlan add [x]

Hey, it's an easy mistake to make, right?

The funniest part is that I brought down the Blackberry server, so nobody got paged on it and the NOC had to manually page the on-call monkey.

Oops.
[identity profile] ohmyhead.livejournal.com
[ From a quasi-recent article in TechRepublic ]

Most of these secrets are aimed at network administrators, IT managers, and desktop support professionals. This list is not aimed at developers and programmers — they have their own set of additional dirty little secrets — but some of these will apply to them as well.

10.) The pay in IT is good compared to many other professions, but since they pay you well, they often think they own you.

9.) It will be your fault when users make silly errors.

8.) You will go from goat to hero and back again multiple times within any given day.

7.) Certifications won’t always help you become a better technologist, but they can help you land a better job or a pay raise.

6.) Your nontechnical co-workers will use you as personal tech support for their home PCs.

5.) Vendors and consultants will take all the credit when things work well and will blame you when things go wrong.

4.) You’ll spend far more time babysitting old technologies than implementing new ones.

3.) Veteran IT professionals are often the biggest roadblock to implementing new technologies.

2.) Some IT professionals deploy technologies that do more to consolidate their own power than to help the business.

1.) IT pros frequently use jargon to confuse nontechnical business managers and hide the fact that they screwed up.

What are the other dirty little secrets about working in IT that you think should be added to this list?


The full article with expanded thoughts on each as well as others' dirty little secrets can be found at http://blogs.techrepublic.com.com/hiner/?p=546

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