Yellin' anda Spellin'!

[ebtb.livejournal.com]

Anger and spelling don't mix. I truly don't have the words. Our customers are oh so very, very, very special.  Don't they know we record our voicemails?  Listen and laugh your ass off.

Comments

[bassgirl.livejournal.com]

I hope YOU have a great day during YOUR working hours too!

That was awesome.

[zercool.livejournal.com]

Isn't that the same lady from the last one? Who knows all the lawyers and will own the company and yada yada yada?

Damn, some people are special!

[ebtb.livejournal.com]

idk... she didn't leave her real name. And I'm still trying to figure out what else "UP" can stand for.

Upper Peninsula?
University of Pittsburgh?
Unit Price?

[forever-damned.livejournal.com]

God forbid people would work within their working hours.

[phrogg.livejournal.com]

This lady didn't win any spelling bees. "My first name is Fed: F-e-e-d!"

It's weird, that almost sounds like my mother-in-law.....

[docskurlock.livejournal.com]

Up refers, I believe, to sticking your software somewhere, namely your ass, I suppose. How dare you be at work at your normal time! I mean, seriously, it's not like you have a life, right? All work and no play for you, am I right?

Where's my luser attitude adjustment stick?

[ebtb.livejournal.com]

Our support is FREE! F-R-E! How can she complain about our hours?

[docskurlock.livejournal.com]

ROFL. Ok, that made me snort out loud...Thank god none of my co-workers are around. Don't you have a listing of what time your office is open on your IVR or what have you?

[ebtb.livejournal.com]

of course we do... I recorded it!

As I see it, we will be open 24 hours when everyone who calls for support is in front of their computers - e.g. not calling from their cell in their car on their way home or calling from work when the computer they need help with is at home.

[docskurlock.livejournal.com]

Oh yes, of course, I need help with my computer, but it's at home with my five year old son who just pissed on the keyboard and smeared chili in the dvd drive. Oh yeah and my cat has been living inside of it, can you help me?

Sure...take the computer outside, place it on the nice roaring bonfire. After doing this, pour gasoline on your body and join the computer! Have a nice day sir!

[darkrose.livejournal.com]

In my experience, it's because people expect support departments to be available to them 24x7x365, just like their ISP (AOL) is..

Everybody wants something for nothing--on THEIR schedule.

[wherdafux-d-cat.livejournal.com]

I'm eagerly awaiting her next call, the one where she complains that no one ever called her back regarding this one....

[docskurlock.livejournal.com]

Oh yeah, because we're psychic and know exactly who called us on any given day, caller-id aside.

[jecook]

I think the caller needs a large amount of valium... inserted in the manner that she is describing in her message. *snicker*