You want to do WHAT with your 360?

[karopanda.livejournal.com]

Back story: I'm the only female/girl not over 40 who works at a nerd university's tech support.  To make it worse, this university has a 65:35 male to female ratio, so being a college student...is sometimes scary, to say the least.  Being a university, we have limitations on bandwidth, all of which are quite reasonable compared to other uni's policies.  That said, you go over it 4 times, we kick you off and won't let you back on unless you have a REALLY good reason...like the computer is used for some research project that requires it to go over bandwidth, or your machine was riding dirty (but even then we get to dink around with your comp and make you reformat it if it really is bitchy).

Right.  So a customer walks in.  Typical nerd in a nerdy wonderland.
Me: "Hello, what seems to be the problem?"
Guy: "I got kicked off the network...fordownloadingtoomuchporn."
Me: "Pardon?"
Guy: "For downloading too much porn."
Me: "Oh...uh, I don't think you can get exempt for that."
Guy: "Well, that's not the problem.  I was trying to register my 360's MAC addy and...it worked, but..."
Me: "Yes?  What didn't work?"
Guy: "Can I talk to a...not girl?"
Me: "I'm sorry, everyone else is busy at the moment, so you can wait or...talk to me."
Guy: "It's sort of urgent."
Me: "Then would you mind continuing?"

At this point, he looked lost in thought, trying to decide if he should continue with me or not.  While he did that, I went to look up how much over his bandwidth was.  We allow 10 gigs per week of inbound, and 10 for outbound, or 2 gigs/day.  This guy's first warning had him at 20 gigs.  Second warning had him at 30 gigs inbound.  Third, 50ish.  Fourth and final, 100 gigs...in a week...of porn?  That...is a lot of porn.  We don't even count traffic that's within the university.

Guy: "Okay.  I'll talk to you."
Me: "Alright, so what's wrong with your xbox?"
Guy: "I can't get it to download porn."

...He needed more?  What, was he streaming all that other porn or something?  What's worse, is I later checked our queue and there were three other instances in the past 2 months of people trying to download porn on their xbox...at least the others were calls instead of walk-ins.

Me: "I'm sorry, Sir, that's unsupported."