255-255-255-0.livejournal.comThat last call reminded me of one I got about two years ago.
M: me
L: Luser
Telephone call went something like this:
M: Press the backslash key
L: Backslash key ??
M: It’s the key above your enter key
L: You mean the square bracket?
M: No, the backslash key, it looks like a diagonal line leaning right to left.
L: Urmmm, Oh I found it (sound of key pressing)
M: Good now type in, (me reads out folder path) then press enter
L: It didn’t work, it’s opened up a web page?
M: You must have used the forward slash, you want the backslash.
M: It’s above the enter key a line leaning backwards, right to left diagonally
L: Yes that’s right I used the backslash key.
M: OK we’ll try again, (me:repeats folder path)
L: No it didn’t work I have an internet page again
M: Do you have a pen and paper?
L: Ermmm yes
M: Draw a box on your paper.
L: erm OK I’ve done it
M: OK, put your pen in the bottom right hand corner of the box
M: now without taking it off the paper draw a line to the top left hand corner of that box.
M: do you have a diagonal line?
L: Yes
M: Good, that’s a backslash !
L: OH ! that one