(no subject)

[255-255-255-0.livejournal.com]

Part of a telephone conversation, luser had been having connection problems over a vlan
User has IE open, it would have been too much hard work to explain I wanted him to close that and open w/explorer)

Me: We need to access another folder, in your IE address bar type in Double Backslash
Luser: huh?
Me: Pres the backslash key twice, it’s the key above the enter key
Luser: Oh, Backslash ! ……………… Where's that key?


Same user same call ………………

Me: OK so you have a connection now, can you try Outlook and see if you can get your mail.
Luser: (happy voice) Yes I have my mail back, it’s working !
Me: That’s good, just check a couple of your network drives.
Luser : Hang on a moment while I delete some of these emails.

Yes, sure I’ll wait while you read through and delete a weeks worth or emails. Not.