Tech Supporting Family

[the-paco.livejournal.com]

I got asked to help my father figure out why Quicktime wouldn't install on my family's XP box. Simple enough, right? Sure, until I found out what was doing it.

( Why, Why, Why? )

Being unemployed is stressful.

(no subject)

[major-error.livejournal.com]

Aged comedy, for your enjoyment: http://www.satirewire.com/features/siliconpines/acf.shtml

How is this possible?!

[ebtb.livejournal.com]

When people download evals of our software off our site, we send them weekly reminders telling them how much longer their evaluation is, blah blah blah. Oftentimes, we get responses to these emails with stuff like "I tried it and I don't like it, but thanks" or "so far I am having trouble with _____" - and that's fine. I don't care why you don't like it. I didn't write it.  BUT this one takes the cake. Here's a reply I got today from someone evaluating our firewall:

Dear Support

 

Thanks for your email

Since I downloaded the software, I have not been able to use it as I dont have

internet access.

 

I will try and give you feed back when my internet is restored.

 

Thank you



Um... yeah... so how did they...? Or? You know what? Nevermind. Just nevermind.