Apr. 20th, 2006

[identity profile] captpackrat.livejournal.com
We needed to buy 12 laptops and 12 cellular modems for our service techs to access our new service dispatch software, so I specced out and got a quote on a dozen Dell Latitudes for about $711 each, including a 6 cell battery and a DC car adaptor.

The company president goes onto Dell's web site and finds Inspiron 1300's for $499 each, and tells me to order those. I try to explain that the Latitudes are only slightly more, have bigger batteries, come with a DC adaptor, don't have a ton of crap preinstalled, and are better designed, but no, he wants to cheap out.

So the laptops arrive, and they're loaded with crap. I go down and buy a copy of Windows XP Home (GAH!) because the Inspirons didn't come with any disks, wipe the drive on the first one, and start installing the stuff we need. While that's running, I start sticking asset tags all over everything.

But when I plug the laptop drive into my desktop to make a Ghost image, it starts giving me S.M.A.R.T. errors that the drive is about to fail. I notice that the drive is a Toshiba 60 Gig, the same type I'd encountered years before that had an entire batch that was defective. Great....

Anywho, I get the image burned to a DVD, and start imaging the remaining laptops.

Then the box of modems arrive. I take one, slap our asset tags on it, and shove it into the slot on the first laptop.

It doesn't fit. WTF? I try again. No joy. I try turning the card over, no dice. What the hell? I peer down into the slot, and almost burst out laughing.

This slot that looks like a PCMCIA slot on the outside ISN'T! It's one of those new ExpressCard slots! These laptops are UTTERLY useless to us! Nobody makes an ExpressCard cellular modem yet!

So we either have to postpone rollout of our system by at least a month and a half (which is when Verizon guesstimates the modems will be available), or return the laptops and buy the units I recommended in the first place!

I'm really having to fight bursting out into laughter. As it is, I'm going to feel so damn smug all day long.
[identity profile] hisamishness.livejournal.com
Yes, yes... in addition to being miracle workers in getting you milkshake sodden laptops up and running again, identifying the missing screw that keeps you from turning your computer on and such, we are also Stupid -> English translators!

God, but I love seeing these... if nothing else, it gives me a good momentary laugh between sessions of repressing general hatred and violent fantasies....

"not able to get the emails. She has swithed the network, and no email about the size."

Um, WTF?, Over.
[identity profile] adamjaskie.livejournal.com
If you are in charge of a website, please test your links before I get e-mails about your out-of-date or simply WRONG links.

ESPECIALLY test your links if you just guesstimate a URL by replacing bits of it. The class schedule hasn't been at that address for a year, so Spring 2006 course schedules are DEFINITELY not going to be on there. I think we had old schedules up at the address for a while, but they were removed when we were out of those terms. Don't just replace 200501 with 200601 and assume it works without testing.

And users of a web site, when you see an error that states something along the lines of:

"The document you requested was not found (error 404). This was caused by a broken link from [idiot webmaster's page]. Please contact the person(s) in charge of that page and request that the link be updated."

Please don't e-mail me about it. The best I can do is tell you where the page you want is located (well, if you tell me what you were looking for, or I can deduce it from the URL you requested), and ask you to tell the owner of the referring page to fix her link.

You could follow the instructions in the error message that say, basically, "Use the search box below, or look at the nav bar on the left.". If you glance to the left, you should notice a link called "Schedule Planning Center". Hint: This has course schedules.
[identity profile] neferde.livejournal.com
*primal scream of frustration* Why aren't you listening to me? I'm trying to tell you that in XP, no matter what Microsoft says, that screen you're now getting at shutdown, the one that says "It is now safe to turn off your computer," IS NOT AN ERROR MESSAGE. I'm sorry if you got the impression from the Microsoft website that it is (and how'd you manage to find that page with your lack of internet skills is beyond me) but I can assure you it's not an error message. Yes, I know your computer used to turn off automatically, but that was before you had whatever piece of hardware you were sold as the best and greatest upgrade installed. No. It's not fixable* and so you'll just have to deal with hitting the powerbutton when that "error message" pops up in the future. And no, it's not going to be a problem doing that since you only ever turn your computer off once a week, if that. Now shoo, I'm tired of dealing with your not-broken computer and want to get back to fixing mine!

*Yes, it can be fixed with much hassle and consternation. But this is a cheapskate relative who wouldn't be paying me and has no way of emotionally guilting me into trying to fix it. Especially since this whole thing only came up since I casually mentioned to her two weeks ago that I was going to be trying to fix my computer so it'd auto-power-off again. Teaches me for opening my mouth around her.
[identity profile] toxico.livejournal.com
I just had a call from a customer using the content filtering feature of an SMTP scanner we produce to block emoticons.

He literally has rules in place to delete any messages that contain :-), :), :-*, ^.^, and so forth.

What a horrible and honestly worthless policy. To him I say this: t('.'t)
[identity profile] kizayaen.livejournal.com
FYI Team:

There's 1,000 users listed on this excel spreadsheet.
These reps don't know that they are going to be extracted with new databases Friday 4/21/06 and could potentially call us and ask why.
At this point if we get reps complaining about long sync times. Advise them to let the comm session complete. The list provided should prove useful and weeding out those not affected by this Extract.

I will be out of the office tomorrow when we could begin to see the impact of this so please contact...



I am going to kill some motherfuckers.
Page generated Sep. 14th, 2025 06:26 am
Powered by Dreamwidth Studios