lions-tambua.livejournal.comHi there :)
iam finally back from an 3 weeks holliday (which was more or less OK) and the first day at work again. YEEEHA!!! :) *Happy*
1st Call today:
CS: hello, i might be wrong in this line. i have an workstation not an server, but maybe you can help me. i've
lost my Excel-Datas!
Me: oh, ok, youre not at the correct line for workstations. but how may i help you with the loss of datas ?
CS: i've made an excel-file, quite big. about 10 sheets. and today when i came into office, the computer was off. i started it again and opened excel but the work was gone.
Me: ok, did you save your data ?
CS: no, i havnt had time to save it yet.
Me: aehm. when did you work on that ?
CS: Friday
me: its monday. you let your computer run over the weekend with an not-saved excel-sheet ?
CS: yes, i often do that.
Me: and you opened excel now already again and it didnt ask you if you want to restore your work ?
CS: no, it didnt. does it save it automatically ?
me: not if it isnt saved one time in advance. i guess you have to do it again
CS: that has been 2 days of work. is there no chance ?
me: not as far as iam aware of. if an office-document is open, its safed as .tmp file. when the .tmp file still exists when excel starts, it asks you if you want to restore the work. if the .tmp file does NOT exsist, its lost.
CS: *sighs* ok. thanks
me: alright. bye.
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WHEN will they learn ?