Iam back from holliday!!

[lions-tambua.livejournal.com]

Hi there :)

iam finally back from an 3 weeks holliday (which was more or less OK) and the first day at work again. YEEEHA!!! :) *Happy*
1st Call today:
CS: hello, i might be wrong in this line. i have an workstation not an server, but maybe you can help me. i've
lost my Excel-Datas!
Me: oh, ok, youre not at the correct line for workstations. but how may i help you with the loss of datas ?
CS: i've made an excel-file, quite big. about 10 sheets. and today when i came into office, the computer was off. i started it again and opened excel but the work was gone.
Me: ok, did you save your data ?
CS: no, i havnt had time to save it yet.
Me: aehm. when did you work on that ?
CS: Friday
me: its monday. you let your computer run over the weekend with an not-saved excel-sheet ?
CS: yes, i often do that.
Me: and you opened excel now already again and it didnt ask you if you want to restore your work ?
CS: no, it didnt. does it save it automatically ?
me: not if it isnt saved one time in advance. i guess you have to do it again
CS: that has been 2 days of work. is there no chance ?
me: not as far as iam aware of. if an office-document is open, its safed as .tmp file. when the .tmp file still exists when excel starts, it asks you if you want to restore the work. if the .tmp file does NOT exsist, its lost.
CS: *sighs* ok. thanks
me: alright. bye.
-------------------
WHEN will they learn ?

Comments

[major-error.livejournal.com]

After a couple of shots from the great ball-peen hammer of reality, you would hope the'd get a little wiser, wouldn't you?

I used to get something almost similar--people would open word/excel attachments, work on them, hit save, then close the originating message and wonder why they can't find the modified file later...

[lions-tambua.livejournal.com]

AH! you mean the "i cant open my 'Document 1', no, not THAT 'Document 1' the OTHER 'Document 1'" syndrome ! *G*

[major-error.livejournal.com]

Mercifully, my users name their non-trivial documents 'properly'.

The one thing it took them time to figure out is that hitting save on a document they opened directly from an Outlook attachment won't necessarily leave them with a file afterwards.
If the originating email message is closed before saving/closing the document, it will at least be hiding in the temp folder, but if the message is closed after? bye-bye changes...

Since our company is in the financial sector, it doesn't really pay to be *that* slow-witted...

[jecook]

I had one of my users do that.

I think I've taught him to save the attached file as something else, and in his "documents" folder before editing it and sending it back out.

[tertiumquid.livejournal.com]

I love the "I've been working on it for 2 days and haven't had time to save it" thing.

[lions-tambua.livejournal.com]

yea ;) love that one too! didnt want to keep THAT from your eyes *G*

[reynardo.livejournal.com]

WHEN will they learn ?

If you have to ask, then where is the real lions_tambua and what have you done with them?

[lions-tambua.livejournal.com]

LOL... geee. i like you :)
well, of course i KNOW the answer: NEVER!
There will always be someone even MORE stupid than the idiot before him.
but am i not allowed to be hopefull at least ONE time in my life ? :)

[lovemonster.livejournal.com]

WHEN will they learn?

never!

[jjjiii]

Couldn't be bothered to hit ctrl-s ONCE in two whole days of DE work?

What a fucknut.