Callback to check if case is solved....

[lions-tambua.livejournal.com]

Since this happening was in GERMAN, i'll try my beste to translate it without lying but also not without missing the funny stuff...

i just called an customer back to check if his issue was solved.


me: "company, department, my name" hello
customer: Hey David, my nigger! whats up MAAAAAN ? everything upright in your pants ? (analogously translated! not word-by-word)
me: *confused; a few seconds of silence* aeh... hello ?
customer: *sounds confused too and asks VERY quiet* who was there again ?
me: "company, department, my name" i just wanted to check on the issue you reported last week
customer: oh.. aehm... ah. aeh.. well.. ohm... yea. right. sure. (you can HEAR him sweating)
me: i just wanted to check if everything OK now again after we swapped the motherboard and the CPU ?
customer: aehm, yea. thanks. aehm, everything fine again.
me: so i can close the call now ?
customer: yea sure. thanks for the great service (you can STILL hear him sweating)
me: (cant hold back an grin any more) ok, thanks. if there should be any further problems just let me know. thanks. bye
customer: bye
-Hangup-.... MUAHAHAHAH! LOOOL

Get this tech a job in management!

[redqueenmeg.livejournal.com]

I work Tier I at a helpdesk.  A friend of mine is Tier II Microsoft application support, so Tier I techs who cannot solve a particular problem with Office programs can write a ticket to her and she can contact the customer back, if necessary.  With me so far?  This is an IM conversation.

OK:  Me = me, T2 = her

T2:  paragraph marks wouldn't go away for this client
T2:  so the analyst uninstalled and reinstalled office
T2:  same problem
Me:  *snort*
T2:  so sent it [the ticket] to desktop support, who upgraded to 2003
T2:  same problem
T2:  assigned it to me, had client UNCHECK THAT OPTION
T2:  seems to be working now

( But it gets better... )

I hope it's the Holiday

[anivair.livejournal.com]

A conversation I just had with the dorky retard at work.

me: Hey, I have that backup tape for you.

dorky re-re: You read my mind.

me: sounds entertaining, i guess.

dorky re-re: It would be entertaining.

me: umm . . . ok.

dorky re-re: You belong to a fetish club, right?

me: umm . . . no I don't.

dorky re-re: (seemingly not hearing me right) Well, if you belong to a club like that . . . and you could read my mind . . . you would definately be entertained.

me: uh . . . hmm . . .

dorky re-re: How does that sound to you?

me: umm . . . hmmm . . . hmmmm.


I think it's just the season. that or brad is warm for my form and I'll have to kill him to make the itching in my brain stop. One way or the other.