Oct. 2nd, 2005

[identity profile] darkblade1.livejournal.com
Cust: "Hi, I'd like to download the security software."

Me: "Ok, well I can help you out with that."

Cust: "Should I turn on my computer?"

Well surely you can't download the software without the power right? Or can you?

That's one of natures great mysteries!


*headdesk*

I guess I can't complain too much, kind of a nicer guy.

*edit* Ok, fuck the man...i'm still with him, and he's a pain in the ass and slow. *headdesk some more*
[identity profile] zig-mover.livejournal.com
customer: what do you MEAN, you don't keep backups of email? this is important stuff!
me: well, if you purposely deleted a message and then found out that we still had a copy of it, you would be just as mad.
customer: THAT'S NOT TRUE
me: yes, it is.
customer: YOU GUYS SUCK
***
Another call: A lady called to cancel her DSL account, and I told her she had to send the DSL router back to us. She got pissed. I read off the terms of service to her, which says we charge $399 for unreturned equipment (which we don't, but it's funny to see how people react).

lady: you guys suck
me: sorry for sucking, but you still have to send it back.
lady: FINE, what is the address?
me: 10 mechanic st..
lady: (sassing tone) RIGHT, and I'm supposed to know how to spell THAT?
me: um, actually, yes.
lady: WELL SPELL IT FOR ME
me: ..mechanic? like a car mechanic?
lady: SPELL IT.

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