(no subject)
Oct. 2nd, 2005 02:55 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
zig-mover.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoverycustomer: what do you MEAN, you don't keep backups of email? this is important stuff!
me: well, if you purposely deleted a message and then found out that we still had a copy of it, you would be just as mad.
customer: THAT'S NOT TRUE
me: yes, it is.
customer: YOU GUYS SUCK
***
Another call: A lady called to cancel her DSL account, and I told her she had to send the DSL router back to us. She got pissed. I read off the terms of service to her, which says we charge $399 for unreturned equipment (which we don't, but it's funny to see how people react).
lady: you guys suck
me: sorry for sucking, but you still have to send it back.
lady: FINE, what is the address?
me: 10 mechanic st..
lady: (sassing tone) RIGHT, and I'm supposed to know how to spell THAT?
me: um, actually, yes.
lady: WELL SPELL IT FOR ME
me: ..mechanic? like a car mechanic?
lady: SPELL IT.
me: well, if you purposely deleted a message and then found out that we still had a copy of it, you would be just as mad.
customer: THAT'S NOT TRUE
me: yes, it is.
customer: YOU GUYS SUCK
***
Another call: A lady called to cancel her DSL account, and I told her she had to send the DSL router back to us. She got pissed. I read off the terms of service to her, which says we charge $399 for unreturned equipment (which we don't, but it's funny to see how people react).
lady: you guys suck
me: sorry for sucking, but you still have to send it back.
lady: FINE, what is the address?
me: 10 mechanic st..
lady: (sassing tone) RIGHT, and I'm supposed to know how to spell THAT?
me: um, actually, yes.
lady: WELL SPELL IT FOR ME
me: ..mechanic? like a car mechanic?
lady: SPELL IT.
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no subject
Date: 2005-10-02 07:16 pm (UTC)me: um, actually, yes.
lady: WELL SPELL IT FOR ME
me: ..mechanic? like a car mechanic?
lady: SPELL IT.
Yes, ma'am, that's "f-u, c-k, y-o-u-r, s-e-l-f." Shall I repeat that?
God. Customers.
no subject
Date: 2005-10-02 08:07 pm (UTC)no subject
Date: 2005-10-02 11:26 pm (UTC)me: well, if you purposely deleted a message and then found out that we still had a copy of it, you would be just as mad.
customer: THAT'S NOT TRUE
me: yes, it is.
customer: YOU GUYS SUCK
***
Oh sure, they want you to archive every single mail, so you might as well keep backups of all the SPAM too, i mean it is THEIR email, I can't see why that should be excluded from backup :)
No wait, then they'll bitch about endless spam and how the "same stuff" keeps bouncing in their inbox, even after deleting it....
no subject
Date: 2005-10-04 09:22 am (UTC)me: oh. maybe YOU should try sucking ? get laid more often! *hangup*
no subject
Date: 2005-10-07 08:42 pm (UTC)No ma'am. we understand that many of our customers are not too bright so i will gladly spell it for you....