Nature's Mysteries!

[darkblade1.livejournal.com]

Cust: "Hi, I'd like to download the security software."

Me: "Ok, well I can help you out with that."

Cust: "Should I turn on my computer?"

Well surely you can't download the software without the power right? Or can you?

That's one of natures great mysteries!

*headdesk*

I guess I can't complain too much, kind of a nicer guy.

*edit* Ok, fuck the man...i'm still with him, and he's a pain in the ass and slow. *headdesk some more*

Comments

[jahbulon.livejournal.com]

Personally I prefer it if a customer is stupid, slow and rude, rather than stupid, slow and nice.

I once had a call with this utter prick, abusing me freely. The up-side of it was that he would take abuse freely as well. We had a grand time, he would abuse the company, I would tell him how stupid his ideas were, we got the job done after half an hour and both rang off feeling righteously angry. No probs at all.

I had an old dude who was very congenial, eager to please, rational, kind and gentle of speech. Fuckin dick. He would fuck up repeatedly in the same way, after realising his mistake he'd say "I'm terribly sorry about that, I'm a bit of a pain aren't I.." To someone like that you can't say "yes you are a bit of a pain", you have to take it like a bitch.

Every time a customer says sorry I remain utterly silent. When customers apologise for being stupid all they are doing is asking for reassurance that it isn't making you angry. It is making me angry, and you asking for assurance that it isn't is making me more angry.

[ravenshrinkery.livejournal.com]

Actually, he almost had his computer completely secured. Since it's off, now all he needed to do was disconnect any Internet from it and put it in a safe, and odds are nothing would ever go wrong with it again.

[jahbulon.livejournal.com]

Or, in the words of Sun Tzu's midget half-brother, "The best defence is not existing"

[lions-tambua.livejournal.com]

oh.. hello ? cant hear you.. bad connection! *lost*
Connection reset by Peer
or "No Carrier" or whatever :)
404!