directNIC Versus Hurricane Katrina

[jayrtfm.livejournal.com]

http://www.directnic.com/katrina.php

"Katrina, as she was dubbed by the National Weather Service presented several key challenges to directNIC.com, as we're only a few blocks from the waterfront in downtown New Orleans."

"... a small group of key personnel stayed behind to safeguard our data center and make sure that all of our services remained online and stable. During this time, while we spent a great deal of effort battling broken windows, incoming water, and flying debris, our hosting and registration services remained online and worked flawlessly. We even created a blog which was featured on CNN, and webcam coverage throughout the ordeal. "

Report From The Underground

[fragbert.livejournal.com]

One of our desk's sections lost all network access yesterday. Not the users, the analysts! This involved much grumbling and gnashing of teeth, as well as moving individuals to desks that had access.

One of our intrepid analysts put on his miner's helmet today and dove down under the affected desks. Emerging scathed and weary, he reported that full access was restored and business could continue as usual.

Out of simple curiousity, I asked him what the underlying issue was.

His response:

Fiiiiiiiiiiive months of craaaaaaap
Four frayed Cat-5's
Three broken hubs
Two unlabeled ports
And [namewithheld], who tried to fix it....

Babies are Evil

[klytus.livejournal.com]

I am on a call with one of our users, who is at home. "Rock-a-Bye Baby" and countless other 'soothing' songs is playing in the background on an endless loop while her baby will let out with sporadic ear-drum-shattering screams - and me wearing headsets gets to hear every subtle nuance and every last decibal of it.

Shoot me.

P.S. Her computer died while we were troubleshooting.

This is me having no sympathy for her.

::smirk::

(no subject)

[jjjiii]

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Learn how to do the same thing over and over again!

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