Babies are Evil

[klytus.livejournal.com]

I am on a call with one of our users, who is at home. "Rock-a-Bye Baby" and countless other 'soothing' songs is playing in the background on an endless loop while her baby will let out with sporadic ear-drum-shattering screams - and me wearing headsets gets to hear every subtle nuance and every last decibal of it.

Shoot me.

P.S. Her computer died while we were troubleshooting.

This is me having no sympathy for her.

::smirk::

Comments

[annamaryse.livejournal.com]

Oh I've had that. They've been stay-at-home-moms so long they have no idea that they're not being cute, that it is not office appropriate, and that their behavior is offensive. I've had mothers intermittantly baby-talk while trying to follow step-by-step instructions, and not once but twice I've had mothers telling me WAY too much info about their toddler's toilet training woes... I kid you not.

I've suggested sometimes 'Maybe you should call back at some point when you can devote all your attention to the computer" or "when someone else is there to look after your child, this is something that needs your full attention, Ma'am." Calling them "Ma'am" usually gets their attention. They are usually the type who still think of themselves as "Miss" and that slaps them in the face. And it gets the point across.

I have even said "I am sorry, but the baby noises are really hurting my ear." Nothing wrong with honesty. These people NEED to know.

[the-s-guy.livejournal.com]

I support a range of offices which have customers who are not averse to turning up with half a dozen rugrats apiece. It's not uncommon to answer the phone to a background noise similar to a jet engine. And of course, it's all at that special frequency which can pierce skulls at two hundred paces.

*headache*

[coyoteden.livejournal.com]

The only thing worse is all of the above, plus occasional gibbering, snarling, and unearthly howling. That, and what I'm sure was the household pet being snatched up and eaten alive before it could make a sound.

At least I got the poor woman's computer working. I think her name was Mary, or Rose, or something like that.