Stern Stupidity

[darkblade1.livejournal.com]

You've got to love assholes who are angry. Oh, apparently I don't know shit either.

Die stabby stabby!

Convo: *cut for language

"This is ***** I'm PJ and I can help you."

"Yeah, I haven't had any internet service for 3 days. This is unacceptable!"

"What type of lights do you see on your modem?"

"Well, I only see one."

"I show a Motorola on the account. It should have 4."

"No. I don't think you were listening. I have one light on my modem. It's green. It's a dell."

PEBKAC! You have to love stern stupidity.

"Ma'am that's your computer tower."

"Oh, wait...here's a box with 1 orange light on it. Is that it?"

"Yes that's the modem. Do you see a blue button on the top?"

"Yeah."

"Go ahead and push it for me. How many lights do you have on now? Four? Good. Try the internet."

"Ok, it's on." *click*

Not even a apology. What a bitch. I would go on a rant, but I'm all ranted out. Sorry. :D

This Goes Beyond OMGWTFBBQ, etc.

[fragbert.livejournal.com]

Yannow, sometimes it's not the (l)users that drive you nuts.

1. We support +/- 3000 remote users.

2. Some of those users who were on vacation over 4 July had their digital certificates expire on Saturday.

3. The 'fix' that was implemented by the IS group this morning did not reset the affected digital IDs as it was supposed to do - in actuality, it revoked every single certificate on every remote laptop in the U.S. used by our people.

We at the help desk are of the opinion that we all need to be bought drinks and dinner. We expect that, at the very least, before being royally fucked. Please send good thoughts to your techie brothers and sisters in the Northeastern U.S. today.

Hi, I know there's an outage, so it must be affecting me, right?

[redqueenmeg.livejournal.com]

HIM:  Hi, I heard you guys are having an email outage?

ME:  Yep.  (thinking, that's why the upfront message is there, so you can listen to it and then hang up and go away, but whatever)

HIM:  Well, I think it's affecting me!  ( I'm soooo cooooool! )