Jul. 12th, 2005

[identity profile] guitarguy1980.livejournal.com
So, a customer calls up from one of my retread plants, and he says that he's having trouble connecting his wireless handheld to the network. For some reason, he just can't get a connection.

So, being the good tech I am, I start troubleshooting. I ask all kinds of probing questions, like "Has it ever worked before?" No. "Are you getting a wireless signal?" No. "Did you enter the right Encryption key for access?" Yeah, we think so.

So, after about 20 minutes, including rebooting the handheld in the warm and cold boot, and reloading all the wireless software, I finally ask:

"And what does the access point look like? Is it blinking or a steady light?"

Silence there, and nothing more...

...for about 30 seconds, and the retreader says "I don't think we got one 'a those."

So, I ask if they have anything there that puts out a wireless network signal, and the guy says "Ugh, no. We thought we could pick up something from a satellite or radio station."

I shit you not, I couldn't make this stuff up. *headdesk*
[identity profile] grayhawkfh.livejournal.com
It seems to have calmed down.  The issue, for the most part, seems to be resolved.

We, however, are still bleeding from various bodily orifices, and our Give-a-Fsck-o-meters are pegged squarely at 0.

We took over 550 calls yesterday, made over 650 outgoing calls on our shift alone.  By comparison, 2 months previously, we took 267 calls and made 227 outgoing. 

I have rarely seen such a compunded MCF before.  Hope I never do again...
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[personal profile] jecook
So I'm working on this dell I've brought into the shop, mostly to install SP2 and a metric fuckton of updates, when I notice that it's got 128 MB of ram.

No problem, I've got a stick of 128 PC133 that should drop in without a problem. So I get out the trusty data-vac, clean the dust kittens out of it (quite an infestation there!) and move everything out of the way and look at the momery slots.

Not good, both slots are used. This is ordinary not a problem ,but now I'm expecting a pair of 64 MB stick in there.

As I get closer, I notice that one of the sticks looks different, and has a heat sink pad on it... This does not bode well.

So I pull both sticks out. Only one of them is, you guessed it, a C-RIMM!! This fucker uses RDram, and No one on this earth carries is for under $100 for a 256 MB upgrade.

Personally, I'm thinking junk the fucker at this point, or beat the boss into submission con the boss into letting me max the damn thing out, so I only have to do this once.

Way to go, Rambus and Intel, for letting AMD and SDram and DDR memory not only pound you senseless, but beta-max any hope of replacement parts into the stratosphere...

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