Jun. 10th, 2005

[identity profile] thesawg.livejournal.com
It's funny that people want others to be responsible for their stupidity.  Had a woman who called up today couldn't get on-line for the last five days.  Pull up the cable modem and notice it has been on-line for well over five days and it solid as a rock,  But it is reporting there is no device connected to it at all.  Surprise, surprise, she has a router.  Power cycled it and shockingly she was on-line.  She complained that this happened before, gave her instructions how to power cycle her router all by her lonesome.

Then she had the audacity to say she wanted a refund for the time she was off-line.  I explained to her that it wasn't a cable modem issues and it was her router that was dropping the connection.  But she bitched and moaned how she was off-line for five days.  of course, she could have called five days ago and we could have resolved this issues in seconds.  So, whatever, I referred her to her local office, they handle billing anyways.  She can call them, sit on hold for a bit and they will pull up her cable modem stats and laugh at her.
[identity profile] axessdenyd.livejournal.com
Just a short one:

People need to learn the difference in "upload" and "download".

No, you will not download a file to me later.
[identity profile] bekscilla.livejournal.com
Funniest (or possibly scariest) overheard comment today:

"No, you need speakers for sound"

I wonder what goes through people heads at times.

*Yes, I know he could have headphones or whatever, but he needs *something* to play the sound through if he wants sound.

Profile

techrecovery: (Default)
Elitist Computer Nerd Posse

April 2017

S M T W T F S
      1
2345678
91011121314 15
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Sep. 6th, 2025 11:50 pm
Powered by Dreamwidth Studios