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military red tape
Jan. 12th, 2005 01:13 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
weaselking.livejournal.comokay as the system administrator for my unit in the military this is a perfect example of red tape and how crazy it is.
new person to unit, you have to give them access to... The local network, the local Domain, and 3 system accounts JUST so they can sit down and acctually do any work. so until this is done, they just.. well sit. so you think this is simple. lol, follow the lovely procedure and then laugh.
1. Interview person
2. request from command (boss types) for location on where they will work. (only takes 4 to 8 days for them to figure it out, stop argueing and tell me)
3. Breif soldier (they watch interactive videos on security and procedures 5 hours long total)
4. Fill out the Domain User Agreement, print, sign (7 pages)
5. Fill out the Local unit User Agreement, print sign (5 pages)
6. Fill out the application request for email, print, sign (1 page)
7. Fill out the application request for program #1, print, sign (3 pages)
8. Fill out the application request for program #2, print, sign (2 pages)
9. Fill out the application request for program #3, print, sign (1 page)
10. soldier and myself review all documents, soldier signs (hopefully on the right spot or return to 4-9)
11. Fax Domain User Agreement to domain admins
12. Put all applications and Local Unit Agreement in folder hand to 1st person in a 5 person approval chain
13. 5 to 10 days later Domain accoutn established
14. First 2 approve and sign requests, they return back to me 5 days later
15. Set up account on computer for Domain access only ( no local user yet )
16. Set up Domain Email account
17. 3rd person approves documents, they are returned 10 days later (they have to go to a different city .. original documents only)
18. with 3rd person approval, local account is authorized
19. create and set up local profile with access to program 1 (no privlages yet.. they can just turn it on)
20. Digitaly scan and send documents (ALL) to a city office (main admins) over 5k miles away
21. recieve email that one page nto veiwable, and rescan all documents and resend
22. 5 to 10 days later account established in other 2 programs
23. return to new (old now) soldier, give new passwords and user IDs, explain they must have 10 digit blah blah blah type password
24. wait for soldier to come back 30minutes later because they have locked up one of the 3 programs.
now i look at the calander and laugh because it took 33 WORKING DAYS, and 19 pages of crap to get one person able to turn on a computer, log in, check email, and click 2 buttons and start working normally.
oh how I love my job.
(p.s. that 33 days IF everything is perfect and nothing goes wrong. so far the record length for 1 account being set up was 7 months 2 weeks and 4 days, and retyping all the above documents over 6 times)
new person to unit, you have to give them access to... The local network, the local Domain, and 3 system accounts JUST so they can sit down and acctually do any work. so until this is done, they just.. well sit. so you think this is simple. lol, follow the lovely procedure and then laugh.
1. Interview person
2. request from command (boss types) for location on where they will work. (only takes 4 to 8 days for them to figure it out, stop argueing and tell me)
3. Breif soldier (they watch interactive videos on security and procedures 5 hours long total)
4. Fill out the Domain User Agreement, print, sign (7 pages)
5. Fill out the Local unit User Agreement, print sign (5 pages)
6. Fill out the application request for email, print, sign (1 page)
7. Fill out the application request for program #1, print, sign (3 pages)
8. Fill out the application request for program #2, print, sign (2 pages)
9. Fill out the application request for program #3, print, sign (1 page)
10. soldier and myself review all documents, soldier signs (hopefully on the right spot or return to 4-9)
11. Fax Domain User Agreement to domain admins
12. Put all applications and Local Unit Agreement in folder hand to 1st person in a 5 person approval chain
13. 5 to 10 days later Domain accoutn established
14. First 2 approve and sign requests, they return back to me 5 days later
15. Set up account on computer for Domain access only ( no local user yet )
16. Set up Domain Email account
17. 3rd person approves documents, they are returned 10 days later (they have to go to a different city .. original documents only)
18. with 3rd person approval, local account is authorized
19. create and set up local profile with access to program 1 (no privlages yet.. they can just turn it on)
20. Digitaly scan and send documents (ALL) to a city office (main admins) over 5k miles away
21. recieve email that one page nto veiwable, and rescan all documents and resend
22. 5 to 10 days later account established in other 2 programs
23. return to new (old now) soldier, give new passwords and user IDs, explain they must have 10 digit blah blah blah type password
24. wait for soldier to come back 30minutes later because they have locked up one of the 3 programs.
now i look at the calander and laugh because it took 33 WORKING DAYS, and 19 pages of crap to get one person able to turn on a computer, log in, check email, and click 2 buttons and start working normally.
oh how I love my job.
(p.s. that 33 days IF everything is perfect and nothing goes wrong. so far the record length for 1 account being set up was 7 months 2 weeks and 4 days, and retyping all the above documents over 6 times)
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