[identity profile] liakela.livejournal.com posting in [community profile] techrecovery
(posted here at the behest of a few friends)
My client needs to connect to Windows 2000 checking the log on using dial up box in order to synchronize with the server.


Me: Are you trying to connect using dial up? (a phone line)
Client: Yes, I'm on hi-speed.
Me: (pause) Oh--ok, you're trying to log in using a hi speed connection?
Client: Right, on dial up.
Me: (You've got to be kidding me) Ok. Are you logging using a hi speed connection, or a phone line?
Him: I'm using a high speed connection
Me: (hearing voices behind him) Oh-- are you in the Section Office?
Him: Yes, I'm in the office
Me: Oh-- then don't check the log in using dial up connection box at the windows login screen.
Him: Well, I'm in my home office
Me: (big, mute-button sigh) Ok. Then you -do- need to check the log in using dial up box.
Him: I'm getting a "There is no answer" message
(this message, the client's receive ONLY when they try to dial using a phone line)
Me: When you log in, does it say "I am already connected to the internet" on the properties?
Him: Yes, it said that.
Him: I don't think this is going to work.. I'm trying to log in using the hotel's hi-speed connection
(we don't support that, and that's not NEARLY anything CLOSE to what he told me)
Me:(deep breath) OK. So you're not in your office, you're at a hotel?
Him: Yes. What if I use the company router, will that work?

And the call goes on and on and on, really.

Date: 2005-01-12 05:10 am (UTC)
From: [identity profile] heathwitch.livejournal.com
*facedesks* There are no words.
(deleted comment)

Date: 2005-01-12 05:26 am (UTC)
From: [identity profile] heathwitch.livejournal.com
Geez. I mean, we have some doozies every day -- I've just posted about one -- but that takes the biscuit (so far today, anyways).

Date: 2005-01-12 06:07 am (UTC)
From: [identity profile] samwize.livejournal.com
Sweet jebus that's nasty.

"TELL ME WHAT YOU SEE, NOT WHAT YOU THINK YOU SEE YOU MICROCEPHELIC MOUTHBREATHING PLEBIAN MORON!!!!"

GAH.

Date: 2005-01-12 08:22 am (UTC)
From: [identity profile] mg4h.livejournal.com
Who's on first? Third base!

Numbnuts.

Date: 2005-01-12 08:42 am (UTC)
From: [identity profile] jazzmasterson.livejournal.com
For fuck's sake.

Attention users:

Words mean things! You cannot have a meaningful conversation by simply picking them at random out of a felching hat!

What causes this? WHAT? You see it everywhere. It's like talking to someone whose head is floating in a helium balloon over the planet Neverland and they're asking you what their body should order for lunch, but when you ask them what they want to eat they start telling you how nice the pretty mushroom trees are below. Except that's more connected to the real world. It happens so much I can just invent it at random, see:

"What do you see on your screen?"

"A browser."

"So you're online?"

"No, it's the browser that sits on my desk."

"What, your monitor?"

"No, the one I move around and press buttons on."

"No, sir, that's called a 'mouse.' What do you see on the TV set on your desk?"

"Yahoo."

"So you're online, then?"

"No, I see the yahoo. On my desk."

"...what does it look like?"

"A blue E."

And it could go on and on and on...

Date: 2005-01-12 10:10 am (UTC)
From: [identity profile] microchip.livejournal.com
It's LART time...

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