Ok...

[masonstone.livejournal.com]

Why on earth can't people realize that we can't flip a switch and make things work. I am in a different state entirely. I cannot touch your phone line. I answer the phone, fix the ID=10T issues, and send the actual network problems off to the locals. I have no control over what order they fix them in. It is a queue. First come, first served. No more, no less. The fact that you're running a business on your residential line matters not one bit to me or them. ARRGH.

I F#&^KING HATE DUMBASS REDNECK COMPUTER USERS!!!

[taz98027.livejournal.com]

this guy started the call by saying why does he even pay for this F'ing service

I told him i was going to hang up if he didnt watch the language he replied with "wut language?" i told him any four letter words that you cant say on TV

this hick wanted, no DEMANDED his internet account be reactivated when he has a RPC DCOM virus (blaster/welchia) and when i told him i wasnt going to unless his computer had been cleaned from this virus.. he started screaming into the phone.. F'ing this and Sh*t that... and then said "fine, cancel my account and dun you charge me no more or else!" so i went ahead and canceled it.. but if the modem he has is a rental and he doesnt return it.. he'll get charged $175 for it.. I tried to tell him about that but the dumb redneck hung up on me..