Most retarded customer of 2003 award goes to...

[methedras.livejournal.com]

My housemate and I work for an ISP here in Australia, and we're pretty geared up towards selling our DSL products.

He had a customer on the line last night that had his line provisioned, and his account transferred, for DSL back in July '03.

Every time this customer had called in for technical support, he mentioned he was using a Netcomm 3250 blah blah or something.
Our support team always told him that it was unsupported, and we couldn't help him.

Netcomm tend to manufacture a large array of ADSL products.

The customer has only discovered last night, that he has been using a dial-up modem this entire time.

He never clued in to his line being engaged.
Never clued in to the fact his modem dialled.
Never clued in to the fact the speed hadn't changed, at all.

He blamed it on us for not telling him he needed a new modem, though all of our registration pages and documentation explain as much.


'eres looking at you kid, you're one in a million.

Comments

[gevauden.livejournal.com]

Snivelling?
Like Salacious Crumb?

:P

[methedras.livejournal.com]

[gevauden.livejournal.com]

Ahh yes. Great to see you still have that image.
Truly it caputres the essence of the subject.

[methedras.livejournal.com]

As if I'd lose that one. Haha.

[gevauden.livejournal.com]

Did we ever get a Jabba one happening? My memory of that period is somewhat hazy...

[methedras.livejournal.com]

Yeah Scott did the Jabba one, and that's what spurned the Salacious Crumb one.

[gevauden.livejournal.com]

I think you mean spawned.
This is why:


Main Entry: [1]spurn
Pronunciation: 'sp&rn
Function: verb
Etymology: Middle English, from Old English spurnan; akin to Old High German spurnan to kick, Latin spernere to spurn, Greek spairein to quiver
Date: before 12th century
intransitive senses
1 : obsolete : a : STUMBLE b : KICK
2 : archaic : to reject something disdainfully
transitive senses
1 : to tread sharply or heavily upon : TRAMPLE
2 : to reject with disdain or contempt : SCORN
synonym see DECLINE
- spurn·er noun

[methedras.livejournal.com]

Hrm. Ok. You got me.

It sounded wrong to me when I wrote it too.

Spawned wasn't the word I was looking for either.

[gevauden.livejournal.com]

Spurned is like what happens to rejected lovers. Their advances get spurned.
Spawned is what happens when the lovers get together ;)

[methedras.livejournal.com]

v. spurred, spur·ring, spurs
v. tr.
To urge (a horse) on by the use of spurs.
To incite or stimulate: “A business tax cut is needed to spur industrial investment” (New York Times).


That's what I was after.

[gevauden.livejournal.com]

Yeah, OK I can see how you might use that, but you'd be better using it like "A is what spurred me into doing B" as opposed to "A spurred B".

Maybe I should become an English teacher...
or not.