Ugh.

[shifuimam.livejournal.com]

I'm sitting here doing software installs for the company I work for. I don't do IT support anymore, but I know how to install software (because it's JUST SO FREAKIN' DIFFICULT), so I've been recruited to work here while our company deploys 10,000+ brand new Dell D620s to replace our three-year-old thinkpads.

Some machines arrived with damaged components.

And now I'm sitting here next to a tech support guy contracted to Dell to do hardware replacements.

He broke the keyboard trying to replace a part.

I'm sorry. What? I've taken apart three Dell laptops of varying models, plus my boyfriend's iBook G4 and my clamshell iBook G3, and I've got to tell you...I've never damaged a keyboard yet.

I wonder how much this guy is getting paid...

Comments

[redqueenmeg.livejournal.com]

Banctec?