Generic Host Process for win32 services has encountered a problem

[justsomegurl.livejournal.com]

I am not *really* asking for an answer to this issue, but if you have one
that would be a bonus. I'm just wondering if this is just a coincidence or
there is something bigger going on. Our callcenter (only gets about 600ish
calls a day) has gotten a dozen of these errors today. Is there a virus
or bad update or something I'm missing?

I was able to walk one user through getting some details, but they
were pretty much useless.

szAppName:
szAppVer: 0.0.0
szmodName: unknown
szmodVer: 0.0.0.0
offset: 00000000

yes, the szAppName was blank.

Comments

[justsomegurl.livejournal.com]

Thanks!