Was just on a call, fixing some guys OE.
Ever noticed how they never read the POP & SMTP servers properly?
Me : What does it say next to incoming mail?
Cust : popispnamecomau
Me : So there's no dots there?
Cust : Oh.. uh.. yeah... it's pop.ispname.com.au
[guy next to me is listening in]
Me : Ok, I always need you to read those how they appear, because the dots are the most important thing on the internet...
The guy sitting next to me just cracks up and has to put his moron on hold.
Sometimes I love this job.
Ever noticed how they never read the POP & SMTP servers properly?
Me : What does it say next to incoming mail?
Cust : popispnamecomau
Me : So there's no dots there?
Cust : Oh.. uh.. yeah... it's pop.ispname.com.au
[guy next to me is listening in]
Me : Ok, I always need you to read those how they appear, because the dots are the most important thing on the internet...
The guy sitting next to me just cracks up and has to put his moron on hold.
Sometimes I love this job.
no subject
Date: 2003-08-21 01:39 am (UTC)Truely inspirational words :). Now I just need to figure out how to make that into a clever office sign.
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Date: 2003-08-21 01:42 am (UTC)It was just amusing, because he and I were discussing it on the way to work.
I just had to use it to crack him up...
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Date: 2003-08-21 01:46 am (UTC)I just like to fuck with them.
I'm always like "In futre could you please read them to me exactly as they appear, that way we know you got the right settings."
Be belittling, but belittling within customer service parameters. It's an art form. =D
crikey...
Date: 2003-08-21 02:12 am (UTC)no subject
Date: 2003-08-21 04:11 am (UTC)no subject
Date: 2003-08-21 09:49 am (UTC)One missed period and all hell breaks loose.
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Date: 2003-08-21 10:53 am (UTC)BAHAHAHAHHAHA
Date: 2003-08-21 11:39 am (UTC)I'd have killed myself by now if I had yer job. Stupid people piss me off.
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Date: 2003-08-21 07:29 pm (UTC)I'll have to tell that guy.
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Date: 2003-08-21 07:30 pm (UTC)"Ok across the top it says 'My incoming mail server is a POP3 server' now below that..."
They still don't listen.
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Date: 2003-08-21 08:51 pm (UTC)Shit, if you don't read the whole screen to people like it's a fuckin' book they get lost.
Re: crikey...
Date: 2003-08-24 09:20 pm (UTC)The melnorme came from a screenshot of one captured at http://www.star-control.com (http://www.star-control.com) , the primiere Star Control fansite on the web.
However even though I did take somebody else's image, since the game is now freeware and available along with source code at http://sc2.sourceforge.net (http://sc2.sourceforge.net), I didn't have to, I could have taken my own easily.
Well is that enough plugging for you? ;)
The Melnorme I have seems to have lost some weight during the photoshopping. And he also lost his background. And went through several steps in said photoshop.
no subject
Date: 2003-09-05 03:46 am (UTC)