Dots...

[methedras.livejournal.com]

Was just on a call, fixing some guys OE.

Ever noticed how they never read the POP & SMTP servers properly?

Me : What does it say next to incoming mail?
Cust : popispnamecomau
Me : So there's no dots there?
Cust : Oh.. uh.. yeah... it's pop.ispname.com.au

[guy next to me is listening in]

Me : Ok, I always need you to read those how they appear, because the dots are the most important thing on the internet...

The guy sitting next to me just cracks up and has to put his moron on hold.

Sometimes I love this job.

Comments

[methedras.livejournal.com]

Haha. Yeah but you're a raging bitch about it.
I just like to fuck with them.

I'm always like "In futre could you please read them to me exactly as they appear, that way we know you got the right settings."

Be belittling, but belittling within customer service parameters. It's an art form. =D

[methedras.livejournal.com]

You so do.

[thecreepout.livejournal.com]

You are truly the Bitch Operator From Hell.