*cringe*

Jun. 3rd, 2006 09:38 pm
[identity profile] darkblade1.livejournal.com posting in [community profile] techrecovery

Here's a partial conversation with one of my customers:

Me: "Ok, so there's no internet. Your modem appears to be online. Can I have you restart the machine?"

Ass-tard: "It may take some time. It takes about 45 minutes. I know it has that Windows XP Service pack on it or whatever. It hasn't been shutting it down recently, so I've been un-plugging the power from it."

Me: "You do what to it?"

Ass-tard: "The front power button never works so I just pull the power, then plug it right back in. Everynow and then I'll see this blue screen, but I just ask to skip it, and it boots up the system. This system is a piece of junk, but it's what i've got and I try to take care of it."

Me: "No, you never want to shut it down that way.
EVER. Never, ever, ever! "

Ass-tard: "Oh, i've always done it that way ever since I've gotten it. I've had the computer for about 5 years now."

Oh dear god....how is that PC not dead yet?

And to think...this is my monday. Dear lord...who'da thought I would need a drink so early in the week? 

You wish you could make this up....but you can't. 

You can't.

Date: 2006-06-04 04:50 am (UTC)
From: [identity profile] photosinensis.livejournal.com
*jaw drops*

*mouth closes*

*jaw drops again*

*mouth closes*

*looks like a fish*

Wow. Just wow.

Date: 2006-06-04 04:58 am (UTC)
From: [identity profile] spacebird.livejournal.com
My girlfriend used to turn off her computer fairly regularly by flipping the power supply switch. I broke her of this habit fairly quickly.

Date: 2006-06-04 05:34 am (UTC)
From: [identity profile] trayce.livejournal.com
I used to work in a govt department back in the days I guess a lot less people knew much about PCs (v early 90s). The one PC used for word and printing (we had a mainframe for the rest) would constantly crash whenever someone tried to print.

I took one look at it, and noticed the hard drive only had about 100k left. The tmp folder was HUGE. People had just been turning the PC off at the switch without shutting it down and the HDD had filled with tmp files and errors. Easy fix - empty tmp folder.

Scary thing was, the departments supposed IT guy had been clueless as to how to fix the problem *sigh*.

Of course, me pointing it out resulted in "Traaaayce can you help me do this word document?" for the next 2 years mutter grumble...

Date: 2006-06-04 04:46 pm (UTC)
From: [identity profile] sigurther.livejournal.com
I fail to see how fixing a printer queue has anything to do with knowing how to use MS Word. Or was it a general "SHE KNOWS COMPUTERS SHE CAN HELP ME WITH THIS!!!" type of cry for help?

Either way, shoulda just said "I dont know word, I just troubleshoot broken machines." Hell, make a card out of it and hand it to them like Kit-Kat from Hudson Hawk.

"HELLO MY NAME IS KIT-KAT THIS IS NOT A DREAM"

Date: 2006-06-04 12:06 pm (UTC)
From: [identity profile] mouser.livejournal.com
"Well, yes - I've always poured a coke over the CPU to turn it off! Pepsi just doesn't work, and the espresso doesn't stay in the cupholder right!"

Date: 2006-06-04 04:44 pm (UTC)
From: [identity profile] sigurther.livejournal.com
It hasn't been shutting it down recently..."

"The front power button never works so I just pull the power, then plug it right back in."

"Oh, i've always done it that way ever since I've gotten it. I've had the computer for about 5 years now."


Wow, great, contradicted himself in 5 sentences or less. I wonder if these people ever listen to themselves talk and think later "Wow, I really, really, REALLY sound fucking stupid."

Probably not.

I hope his computer shits itself when he needs it the most and destroys all the documents that we all know he hasn't backed up.

Date: 2006-06-04 06:59 pm (UTC)
From: [identity profile] harmer.livejournal.com
This is awful but at my job (which sounds similar to yours) that is actually common!

Date: 2006-06-05 04:38 am (UTC)
From: [identity profile] prozacnation.livejournal.com
Ass-tard: "The front power button never works so I just pull the power, then plug it right back in. Everynow and then I'll see this blue screen, but I just ask to skip it, and it boots up the system. This system is a piece of junk, but it's what i've got and I try to take care of it."

How does he turn the computer on if the front power button doesn't work?

Okay it's late, I've worked until 10pm with the Sunday night "My words are slower than my typing on your internet" freaks , I might be missing something here. :O

Date: 2006-06-05 07:30 am (UTC)
From: [identity profile] notthebuddha.livejournal.com
Oh dear god....how is that PC not dead yet?

Cutting the power doesn't do much to it that a bluescreen + reset woudln't.
(deleted comment)

Date: 2006-06-06 02:47 am (UTC)
From: [identity profile] notthebuddha.livejournal.com
Besides, if you truly take care of your computer, unless the hardware (particularly the RAM) craps out, you shouldn't get a bluescreen (read: BSOD) in the first place.

Who publishes the apps they run on your planet?

Date: 2006-06-10 05:32 am (UTC)
From: [identity profile] olafthunderfoot.livejournal.com
~twitches~ and this is an XP machine? ~continues twitching~

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