Here's a partial conversation with one of my customers:
Me: "Ok, so there's no internet. Your modem appears to be online. Can I have you restart the machine?"
Ass-tard: "It may take some time. It takes about 45 minutes. I know it has that Windows XP Service pack on it or whatever. It hasn't been shutting it down recently, so I've been un-plugging the power from it."
Me: "You do what to it?"
Ass-tard: "The front power button never works so I just pull the power, then plug it right back in. Everynow and then I'll see this blue screen, but I just ask to skip it, and it boots up the system. This system is a piece of junk, but it's what i've got and I try to take care of it."
Me: "No, you never want to shut it down that way. EVER. Never, ever, ever! "
Ass-tard: "Oh, i've always done it that way ever since I've gotten it. I've had the computer for about 5 years now."
Oh dear god....how is that PC not dead yet?
And to think...this is my monday. Dear lord...who'da thought I would need a drink so early in the week?
You wish you could make this up....but you can't.
You can't.
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Date: 2006-06-04 04:50 am (UTC)*mouth closes*
*jaw drops again*
*mouth closes*
*looks like a fish*
Wow. Just wow.
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Date: 2006-06-04 04:58 am (UTC)no subject
Date: 2006-06-04 05:34 am (UTC)I took one look at it, and noticed the hard drive only had about 100k left. The tmp folder was HUGE. People had just been turning the PC off at the switch without shutting it down and the HDD had filled with tmp files and errors. Easy fix - empty tmp folder.
Scary thing was, the departments supposed IT guy had been clueless as to how to fix the problem *sigh*.
Of course, me pointing it out resulted in "Traaaayce can you help me do this word document?" for the next 2 years mutter grumble...
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Date: 2006-06-04 12:06 pm (UTC)no subject
Date: 2006-06-04 04:44 pm (UTC)"The front power button never works so I just pull the power, then plug it right back in."
"Oh, i've always done it that way ever since I've gotten it. I've had the computer for about 5 years now."
Wow, great, contradicted himself in 5 sentences or less. I wonder if these people ever listen to themselves talk and think later "Wow, I really, really, REALLY sound fucking stupid."
Probably not.
I hope his computer shits itself when he needs it the most and destroys all the documents that we all know he hasn't backed up.
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Date: 2006-06-04 04:46 pm (UTC)Either way, shoulda just said "I dont know word, I just troubleshoot broken machines." Hell, make a card out of it and hand it to them like Kit-Kat from Hudson Hawk.
"HELLO MY NAME IS KIT-KAT THIS IS NOT A DREAM"
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Date: 2006-06-04 06:59 pm (UTC)no subject
Date: 2006-06-05 04:38 am (UTC)How does he turn the computer on if the front power button doesn't work?
Okay it's late, I've worked until 10pm with the Sunday night "My words are slower than my typing on your internet" freaks , I might be missing something here. :O
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Date: 2006-06-05 07:30 am (UTC)Cutting the power doesn't do much to it that a bluescreen + reset woudln't.
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Date: 2006-06-05 08:43 am (UTC)I think she was skipping the Scandisk portion of the boot.
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Date: 2006-06-06 02:47 am (UTC)Who publishes the apps they run on your planet?
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Date: 2006-06-10 05:32 am (UTC)