[identity profile] spongegoose.livejournal.com posting in [community profile] techrecovery
I can't stand it when a luser sends an email to the help desk and ends it with something like "HELP!!!" or "Please help me!!!!" Any email with such an ending gets aged for 24 hours. Excessive punctuation, pleading or capitalization will bump that up to 36 hours.

Date: 2006-05-05 04:27 pm (UTC)
jecook: (Default)
From: [personal profile] jecook
Yep.

people who annoyed me at my last job got the same treatment.

Date: 2006-05-05 04:33 pm (UTC)
From: [identity profile] kayfox.livejournal.com
gets aged for 24 hours.

So its like cheese?

Date: 2006-05-05 05:15 pm (UTC)
From: [identity profile] darkblade1.livejournal.com
Yeah because you already have the whine

:)

Date: 2006-05-05 05:44 pm (UTC)
From: [identity profile] sputtertoo.livejournal.com
And thus my new shiny lcd monitor at work has gotten it's first bath!

Date: 2006-05-05 05:45 pm (UTC)
From: [identity profile] sputtertoo.livejournal.com
You are kind, I normally shuffle those off into my rainy day folder

Date: 2006-05-05 05:57 pm (UTC)
From: [identity profile] taleya.livejournal.com
don't forget "Awaiting your explanation"

Date: 2006-05-05 06:06 pm (UTC)
From: [identity profile] mystii.livejournal.com
it's "Please advise." that bugs me. I'll advise you all right.... *flex*

Date: 2006-05-05 11:00 pm (UTC)

Date: 2006-05-05 11:06 pm (UTC)

Date: 2006-05-05 11:00 pm (UTC)
From: [identity profile] kedemel.livejournal.com
What always annoyed me was, "Please advise."

Date: 2006-05-06 03:38 am (UTC)
From: [identity profile] reddalek.livejournal.com
Annoyed that they included that phrase or that you cannot "advise" them the way you want to?

Date: 2006-05-06 05:39 am (UTC)

Date: 2006-05-06 12:12 am (UTC)
From: [identity profile] harry-whodunnit.livejournal.com
For me it's "I have a problem. Can you help me?"

Well, no. They call me the helpdesk, but really I'm employed just to use my body weight to hold this chair down and stop it from escaping.

In addition, how the fuck do I know if I can help you or not until you tell me what the problem is? Can't print? Yeah, I can help. Itchy rash on your privates? You're talking to the wrong guy.

Date: 2006-05-08 02:01 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
Agreed! And every email I get that is flagged or tagged as "high priority" gets deflagged and bumped down to normal priority.

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