techrecovery | i have to share this work related moment with the lot of you.

(X-posted from my journal, it regards ibm/lenovo tech support, thought you guys might like a look)

here's the story. Eric at work struggles for hours with a particular computer and it's strange problems.
he FINALLY finds the solution to the problem, a particular part is bad and needs to be replaced. now, at first it would seem that this is a somewhat trivial part, but it's exceptionally annoying. in truth, we could have found a replacement quite easily, or ran to the store and bought one.
HOWEVER, eric is beyond annoyed at this computer by this time, so he pulls the part out, calls ibm/lenovo cause the computer is under warranty, and tells them to send us a replacement part ASAP.

the next day, we get THIS package in the mail, rush shipped of course:

that's my large (i refuse to call it whatever starbucks calls it) coffee (w/ two shots of espresso) for size comparison.
i proceed to open the box...

aha... packing materials...

the box opening process continues...

digging through the packing materials, i find ANOTHER box.

we're getting closer to our prize!!!

what is in this box might you ask? well, it's got lots of protective foam, and the part we're searching for:

yes kids. you guessed it. THAT BIG box, contained another box, which contained A WATCH BATTERY. yes, it was the battery on the motherboard that was bad. and that's the part that eric called ibm/lenovo and had them replace. and that's how they shipped us the replacement.

CAN ANYONE SAY "OVERKILL" ?

LOL

so... i had to take pics of the box opening... ;)

Valis