*groan*

Apr. 5th, 2006 05:03 pm
[identity profile] gotica.livejournal.com posting in [community profile] techrecovery
Howdy.. Thought you guys might like to have a lil snicker at an email I had to handle....

-----
Hi,
I have some confidential DVD's and CD's that I need to dispose of.
Do you know where I can send these to be destroyed???
Thanks
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*big sigh*
Had to call and educate on CD disposal.. snap.. cut... shred.... (there is a guy in the office who shreds his CDs).

Date: 2006-04-05 09:25 am (UTC)
ext_8716: (Default)
From: [identity profile] trixtah.livejournal.com
Hm, I think that's a reasonable question, actually, because it can vary according to where you work. In our organisation, certain CDs are "controlled archives", which means they are treated the same way as backup tapes. We need to hand them to a document destruction company who will dispose of them (probably by shredding!) in a secure and auditable fashion.

So maybe the user was familar with those sorts of environments, and really wanted confirmation about whether it was appropriate for them to do it themselves, and what your recommended method was. Some organisations don't view snapping or cutting as sufficient either, or if they are, the destroyed material is not permitted to go out in the usual trash, etc etc....

Date: 2006-04-05 05:28 pm (UTC)
From: [identity profile] prozacnation.livejournal.com
Yup. I did an internship at the US Attorney's office.

They had a locked bin for those types of CDs and DVDs to make sure they were shredded and destroyed.

recycling

Date: 2006-04-06 06:55 am (UTC)
From: [identity profile] irishmasms.livejournal.com
also, if you are authorized to send the Cd/DVDs (or remnants of) to a recycling center

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