(no subject)

[das-prompt.livejournal.com]

Dear Sir,

I'm sure when you leave an angry voicemail filled with insults, profanity, legal threats to the company, and employment threats to me, you picture some schmuck behind a desk freaking out that his boss might hear it and fire him on the spot. What really happens is that he invites his boss over to his desk, along with the rest of the department, and they all listen to it over speaker phone.

Then they laugh at you.

Comments

[spaz-own-joo.livejournal.com]

Ha. This is so incredibly my experience.

[fragbert.livejournal.com]

We had one luser famous for it.

We'd have the analysts and bosses gather 'round and listen to his latest tirade, have a good laugh, and move on.

Meanwhile, the big boss was busy sending the recording to corporate.

Good times.

[ghostdandp.livejournal.com]

had one person go as far as to threaten my well being.

With the owners permission, I had a restraining order placed on him.

He could no longer call tech support, because I might pick up, and had signed up for a 1 year contract with us (cheaper rate)

[ex-deliveryboy.livejournal.com]

I have a 6 minute mp3 of a customer screaming at me because I am closing her account for non payment. I play it from time to time for a little giggle.

The funny part, she rants about about she is going to call my boss and what not. My boss and HIS boss were listening and doing the recording. They were giving me a thumbs up from their office.

[das-prompt.livejournal.com]

Haha, sweet. A coworker of mine has a classic one saved as well. The guy goes off on him, threatening to sue the company and him personally. The best part is that the guy's main complaint is that he never gets return calls when he leaves voicemails. During the entire rant, never once does he leave his name or any account info.

[major-error.livejournal.com]

Good thing for us that people don't realize voicemail systems can easily be linked to email systems... (Nortel CallPilot here)

It makes the collection of evidence for termination proceedings that much easier! :)

[jecook]

Heh.

During my helldesk days, I took a 20 odd minute call from one guy who was absolutely furious with his account executive, and apparently needed someone at the company to vent to. He didn't have a "tech support" question per se, but I was patient, listened carefully, took notes, and promised to forward it to my boss. I never did find out what happened.

That was when I was young wet behind the ears, and _very_ naieve.

Or maybe not. I still do it every now and again.

[seattleotaku.livejournal.com]

Then the boss says, "If $NAME calls again, tell him I said to 'F___ Off'."

I actually wanted that call. *lol*